Human Resource Manager

Job Summary:

To manage all HR Operational aspects across the Dominica, St. Vincent and Grenada markets. Implement, optimize and lead best policies, procedures, systems and practices in all aspects of the employee lifecycle i.e. Communications, Organizational Design, Recruitment, Selection & On-boarding, Compensation & Benefits and Employee Relations. Our ideal candidate can be based in Dominica, St. Vincent or Grenada.

Main Duties and Responsibilities:

• Execute People Operations strategy for the Dominica, St. Vincent and Grenada markets.
• Implement, maintain and optimize best practices in line with Digicel’s organizational vision & values and ensure consistent application.
• With support from the relevant stakeholders, offer expert IR, generalist and best-practice HR advice to the business.
• Build solid and strong rapport with managers, in order to ensure you have a full understanding of the business needs.
• Manage all People & Culture matters, including but not limited to Recruitment, Engagement, Performance Management, Disciplinary matters and Internal Communication to deliver a best place to work Digicel culture.
• Manage and maintain the employee database (HRIS) to ensure that all employee data (incl. compensation) is kept updated and accurate.
• Co-ordinate and administer the company’s compensation and benefits programs; making recommendations for salary movements and new hire salaries.
• Serve as a resource within the market leadership team to support policy, program and procedure development as well as legal and compliance issues and other HR projects as required.
• In collaboration with Payroll (Finance) and Department Heads, coordinate and administer the company’s compensation and benefits programs.
• Working closely with payroll and Department Heads, ensure timely submission to payroll of all salary, allowances and other payroll type changes.
• Effectively manage the Group Health and Life Insurance Schemes.
• General administration of the pension scheme.
• Manage the documentation for the process flow of all core HR procedures.
• Participate in the annual budgeting process.
• Under the direction of the Head of HR, identify and implement special programs and initiatives from time to time to support the HR direction across the Tier-3 markets portfolio.

Academic Qualifications and Experience:

• Degree in Human Resources Management or related discipline
• Minimum 4-5 years HR experience ideally in an international company
• Sound working knowledge of a HR Operations and business process re-engineering

Functional Skills:

• Exceptional analytical ability
• Excellent attention to detail required
• Knowledge of manpower and budget planning
• Good communication and interpersonal skills
• Display a high level of confidentiality
• Ability to be flexible and respond to a variety of issues in a dynamic, fast-paced environment
• Advanced working knowledge of MC Word, Excel, PowerPoint, Visio
• Ability to exercise considerable judgment and discretion in the consistent administration of policies and procedures to ensure a positive working environment is maintained