Sales and Support Officer, ANSA Merchant Bank Limited

Job Summary:

The Sales Support Officer serves as the “Middle office” Liaison for Ansa Securities Limited (“ASL”). He / she is an important part of the risk mitigation controls and must ensure all operational procedures are adhered to.

Job Description: 

• Work closely with a team of Primary & Secondary Market Sales & Trading Team with the common goal to facilitate the desk’s operational aspects and ensure the efficiency of the sales team.
• Monitor the efficient, timely and accurate execution of all CIB transactions, whilst ensuring compliance of all policies and procedures.
• Contributes to the overall success of AMBL’s Sales & Trading Department of the Corporate & Investment Banking Unit by supporting initiatives and strategies of the Duties include managing the day- to-day activities associated with adherence to process and procedure, due diligence, sales reporting, sales promotion, and all items required to close any deals in conjunction with the front office personnel.
• Maintain a register of clients including contact details and Bank instructions.
• Ensure that the KYC process on on-boarding clients is complete to transaction readiness by dealing with client (external), sales managers (internal) and compliance team.
• Ensure that relevant supporting documentation for each transaction is approved, attached and filed.
• Maintain a database of pipeline transactions, deals won/lost, securities sold and to be sold and generally related market intelligence.
• Support all fixed income trading activities from the fixed income trading team through trade verifications, which includes the following:
  • Review of transactions, investigation of all trade settlements, reconciliation of any trade discrepancies and work directly with counterparties to ensure timely settlement.
  • Ensure that all trades are recorded and filed on the day trade is completed.
  • Serve as liaison between ASL and the Trinidad & Tobago Central Depository (“TTCD”) for Repo Program.
• Liaise/follow up with the Treasury team on all receipts and disbursements fund movements.
• Prepare Fund settlement letters, USD & TTD Cheques/ ACH/ Wire Transfers
• Serve as liaison between clients, counterparties, and internal groups.
• Work with Sales team and Customer Experience team to execute and manage a Customer Relationship Management (CRM) system.
• Prepare Audit Confirmations requested by ASL clients.
• Prepare Transfer Forms for any trades executed by the Sales Team.

Education and Experience Requirements:

• Bachelor’s Degree (Preferred major or concentration in Business/Finance) or studying towards a relevant professional qualification e.g., ACCA/CIMA
• Minimum of 2 years’ experience in trade support, back office, or middle office with experience in trade matching, confirmation, and/or settlement of Equities and Fixed Income Instruments, as well as retail/corporate loans.
• Basic knowledge and experience processing of capital market products (treasuries, agencies, corporates, structured products, repos, equities).
• Prior experience with the use Bloomberg, Trade Flow and a working knowledge of trade processing.
• Strong analytical skills; Numerical reasoning; Arithmetic computation; Using tables and graphs, and high level of attention to detail.
• Great ability to manage workflow where the frequency of transactions can vary with short notice.
• Strong communication skills and the ability to work collaboratively under tight deadlines with traders, brokers, and custodians.
• Relationship building skills to establish rapport with business, operations, and technology.