Dispatch Clerk, Standard Distributors Limited

Job Summary:

The Dispatch Clerk is responsible for ensuring the accurate dispatch of goods in accordance with the Company’s Dispatch Standard Operating Procedures.

Job Description: 

• Schedule customer deliveries as per Standard Operating Procedures.
• Ensure items to be delivered are in good condition.
• Dispatch delivery trucks in a timely, efficient manner.
• Conduct checks to validate order accuracy prior to truck dispatch.
• Monitor dispatch metrics and accurately record data on assigned logs to facilitate dashboard reporting requirements.
• Vigilantly monitor activity in Warehouse Cages to mitigate against loss due to pilferage.
• Participate in Stock counts as required.
• Ensure Warehouse returns from showrooms are processed accurately and in a timely fashion in accordance with established SDL policies, procedures and practices.
• Check customer bills for own delivery in which arrangements are to be made in accordance with company policy for collection.
• Check showroom deliveries against goods request form and ensure all necessary paperwork is completed upon delivery.
• Ensure all approved SDL documentation are completely and accurately populated.
• Assist all external and internal customers with any queries they may have concerning deliveries.
• Ensure that calls to the Warehouse are answered and messages delivered in a timely manner.
• Performs all duties in conformance with appropriate health, safety, security and environmental and SDL’s policies and procedures.
• Comply with Group’s processes and policies as set out and stated in the ANSA McAL Blue Book.
• Perform other related duties as may be required by Management.

Education and Experience Requirements: 

• Five (5) GCE/CXC Ordinary level passes including Mathematics and English Language.
• At least one (1) year experience in a similar environment.
• A certificate in Warehousing and/or Logistics will be considered an asset.