Human Resources Administrative Assistant

The Human Resources Administrative Assistant performs administrative and office support activities. This includes fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly mobile organization; seeks qualified and professional individuals to join our team.

Now hiring for our Montego Bay Office:

HUMAN RESOURCES ADMINISTRATIVE ASSISTANT

Job Summary:

The Human Resources Administrative Assistant performs administrative and office support activities. This includes fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

Specific Duties:

• Interact with both internal and external clients/customers through multiple channels.
• Greet visitors - welcoming, directing and announcing them appropriately.
• Answer, screen and forward any incoming calls while providing basic information as needed.
• Control Access by monitoring logbook and issuing visitor badges.
• Prepare letters.
• Log and issue company cheques.
• Perform other administrative duties such as photocopying, collating and faxing.
• Monitor and maintain employee records.
• Assist with the onboarding of new employees.
• Provide support for projects and events.
• Perform other duties as assigned.

SKILLS REQUIRED:

• Strong computer skills, including internet, Word, Excel, Outlook and PC Based applications.

• Excellent written and verbal communication skills in English including proper grammar.

• Good time management skills

• Listening Skills

• Strict Confidentiality Standards

• Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments.

• Demonstrated ability to provide a high level of service.

OTHER REQUIREMENTS:

• Excellent Customer Service skills
• Excellent teamwork and interpersonal skills
• Ability to exercise good judgement
• Ability to work under pressure and without constant supervision
• Ability to work on own initiative and focus on details
• Ability to plan, organize and coordinate activities.

EDUCATION:

• Associate Degree in Business Administration or Related Field

Or

• HEART NTCVET Certificate level III or higher

EXPERIENCE:

Minimum of 2 years experience as a Human Resources Administrative Assistant or similar role.

All applicants must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.

Applicants should submit resumés and cover letters no later than Monday, June 26, 2023.

Only short-listed applicants will be contacted.