Telemarketer

Telemarketer

General Summary:

Solicits customers via telephone for the medical and medical screening practice.

Core Functions:

• Identifies prospects by querying potential client and existing client databases, effectively collating and preparing active work listings.
• Calls prospective customers by operating telephone equipment, and sending follow-up emails using telephone and other telecommunications technologies.
• Influences customers to buy services by following sales scripts, giving accurate service and product information and price quotations while efficiently adapting ‘pitch’ to situations on a case by case basis.
• Completes bookings by recording names, addresses, dates, product/services and specifics for appointments in available systems and sending supplementary information via post or email.
• Maintains accurate records of appointments, deferred and refusals, completing follow-up and later conversion.
• Consistently delivers on meeting call and conversion targets as well as completing follow-up actions.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Qualifications / Skills:

• Excellent command of the English language and an outstanding communicator (verbal and non-verbal)
• Sales driven and target oriented
• Three to five years’ experience as a Telemarketer
• Exposure and/or training in Marketing
• Computer literate (intermediate level proficiency and above)
• Excellent productivity / task management habits – self managed, agile, disciplined and highly organized