Inventory Control and Quality Assurance Coordinator

The Inventory Control & Quality Assurance (ICQA) Coordinator ensures the accuracy, integrity, and quality of inventory received and stored in the warehouse.

Inventory Control & Quality Assurance Coordinator

JOB SUMMARY:

The Inventory Control & Quality Assurance (ICQA) Coordinator ensures the accuracy, integrity, and quality of inventory received and stored in the warehouse. This role involves verifying inventory records, identifying discrepancies, and implementing corrective actions. Responsibilities include conducting audits, enforcing quality standards, and reporting on product rotation and close-to-expiry items. The ICQA Coordinator collaborates with cross-functional teams to optimize warehouse operations and prevent supply chain disruptions.

MAJOR RESPONSIBILITIES:

• Conducting thorough inspections of incoming shipments, enforcing quality standards and documenting any non-conformances or damages.
• Monitoring product storage conditions to ensure compliance with quality guidelines (e.g. temperature, handling, shelf-life monitoring).
• Ensure the accuracy of warehouse inventory through systematic audits, cross-referencing physical stock with digital records to verify completeness and correctness. This includes conducting detailed transaction reviews, identifying discrepancies, investigating root causes of errors or anomalies, and implementing corrective actions to enhance inventory integrity.
• Conducting quality inspections on inbound shipments, ensuring products meet specified standards.
• Monitoring warehouse inventory movements to ensure compliance with FIFO/FEFO rotation policies.
• Liaising with Putaway and warehouse operations teams to implement best practices for inventory organization, reducing risks of expiries and damage.
• Developing inspection protocols in collaboration with QAQC.
• Leading training sessions for warehouse staff on quality and inventory control procedures.
• Ensuring real time tracking of Best Before dates and initiating proactive measures to prevent expiries.
• Investigating inventory discrepancies, reconciling variances and reporting findings to relevant teams.
• Conducting cycle counts and liaising with stock control for validations and variance resolution.
• Performing root cause analysis on inventory accuracy and quality concerns, proposing preventive measures.
• Generating monthly reports summarizing audit findings and action plans.
• Collaborating with cross-functional reams to identify, troubleshoot and resolve quality and inventory related issues, ensuring smooth warehouse operations.
• Escalating and tracking non-conformance issues through appropriate channels, ensuring timely resolution and documentation for continuous improvement.
• Reporting to QAQC on all issues regarding quality of product.

 QUALIFICATIONS, EXPERIENCE & REQUIREMENTS:

• Bachelor’s degree in Science, Engineering or related field.
• Preferred minimum of 2 years of experience in quality assurance, warehouse operations or inventory management (FMCG sector or distribution experience preferred)
• Knowledge of HACCP, GDP or other quality management systems will be considered an asset.
• Experience conducting quality inspections, documentation and compliance reporting.
• Familiarity with warehouse workflows and inventory tracking systems is beneficial.

Applications should be submitted on or before May 31st, 2025.