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National Health Insurance Board Of Turks & Caicos

Human Resource Manager / Office Administrator

National Health Insurance Board Of Turks & Caicos

  • Bridgetown / Grand Cayman / Turks and Caicos Islands
  • See description
  • Permanent full-time
  • Updated 08/09/2025
  • HR Manager
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Human Resource Manager / Office Administrator

Human Resource Manager / Office Administrator

 

Scope:

This position is generally accountable for ensuring the Organization’s workforce is adequately recruited, compensated, developed and prepared to play an integral role in increasing and sustaining the productivity and delivery requirement of the TCI National Health Insurance Board. The incumbent is deemed to be performing satisfactorily when; proper HR records are maintained, HR Policies and Procedures are accessible to all staff and staff members are aware of Career Training opportunities.

 

Essential Duties:

  • Oversees performance and service delivery standards in the accounting department and assisting the CFO with the operations of the Department.
    • Managing, monitoring and assessing the achievements/outputs detailed in the department's work plan.
    • Developing proposals and implementing strategies to mitigate risks and align the department to achieve its mandate.
    • Supervises the department’s staff by assigning work schedules, monitoring progress, mentoring staff and promoting their professional development, appraising performance, Identifying and recommending training for staff, and recommending disciplinary action where identified.
    • Working with goals/indicators to ensure performance and targets are achieved.
    • Ensuring that all Public Finance Legislation and Ordinance are followed.
    • Assisting the CFO with managing the cash flows and banking agreements.
      • Assisting the CFO with tasks, including but not limited to planning, development, implementation, direction and evaluation of the NHIB’s fiscal functions and performances.
      • Assisting the CFO with monitoring identified financial and administrative risks and reporting on same;
      • Assisting the CFO with providing timely and accurate analysis of budgets, financial reports and financial trends in order to support the CEO and the Board in performing their responsibilities.
      • Assisting the CFO in developing, implementing and enforcing financial policies and procedures that will improve the overall operation, efficiency and effectiveness of the NHIB.
      • Assisting with the timely completion of the financial statements and audit process.
      • Ensures the confidentiality and security of all financial files.
      • Leads the conduct of Monthly Accounts Receivable and Accounts Payable Review
      • Perform other duties as assigned by the immediate supervisor or any other person authorized to give instructions or assignments.

Skills/Qualifications:

  • Manage the administration of staff welfare.
  • Develop orientation/training programs
  • Inform staff on developments in the organization
  • Manage the HR component of the NHIB’s Strategic Plan
  • Manage the recruitment and deployment of staff.
  • Prepare monthly reports.
    • Make recommendations for the development, documentation and review of policies and procedures for HR administration.
    • Maintain job classification and compensation systems.
    • Advise employees on career opportunities.
    • Develop the budget for the department.
    • Design and develop job profiles
    • Conduct training needs assessments
    • Analyze and advise management on the Employment Ordinance
    • Manage the staff Grievance Procedures
    • Coordinates staff performance appraisal activities throughout the organization.
    • Develops and executes orientation programs for new recruits.
    • Administers the human resource information system of the organization(Bamboo HR)
    • Supervision of assigned staff and departments.
    • Facilitates arrangement for corporate travel.
      • Liaise with the Accounts dept. on the renewal of Insurance Premiums (Vehicles C Premises).
      • Ensures that the NHIB building, generator, A/C units and office is properly maintained and secured.
      • Maintains office services by organizing office operations and procedures, preparing payroll supporting documentation, reviewing, and approving supply requisitions, and

 

assigning and monitoring clerical functions.

  • Track and replace office supplies as necessary to avoid interruptions in office operations.
  • Work in consultation with HOD’s to ensure HR Policies C Procedures are adopted in a standardized manner.
  • Provide administrative support in order to ensure effective and efficient operations of NHIB facilities
  • Ensure that all supporting documents are accessible and filed appropriately.
  • Ensure the confidentiality and security of all Master files and Personnel files.
    • May perform other duties as assigned by the immediate supervisor or any other person authorized to give instructions or assignments.

Required Education/Experience

  • A Bachelor's degree in human resources, labor relations, or in business administration with a concentration in human resources management.
  • A minimum of 4 years’ experience in a similar corporate position.
    • Experience working in an office environment with responsibilities for program planning and policy development.

SALARY

  • Salary will be commensurate with qualifications and experience $58,873.00 per annum.

Ref: Human Resource Manager / Office Administrator
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National Health Insurance Board Of Turks & Caicos

National Health Insurance Board Of Turks & Caicos

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