Housekeeping Operational Manager

Housekeeping Operations Manager

Job Overiew:

The Housekeeping Operations Manager is responsible for overseeing all housekeeping activities within the facility, ensuring a clean, safe, and welcoming environment for guests and staff. This role includes managing housekeeping staff, maintaining inventory and supplies, and implementing cleanliness standards.

Job Functions:

• Recruit, train, and supervise housekeeping staff, ensuring a cohesive team that operates efficiently.
• Conduct regular performance reviews and provide ongoing coaching and support
• Perform inspections of guest rooms and public areas to maintain cleanliness and standards.
• Address and resolve any cleanliness or maintenance issues in a timely manner.
• Develop and manage housekeeping schedules to ensure optimal coverage and productivity.
• Oversee inventory management, including ordering cleaning supplies and equipment
• Ensure compliance with health, safety, and environmental regulations specific to Jamaica.
• Train staff on proper cleaning techniques and safety protocols.
• Actively engage with guests to address any housekeeping-related inquiries or concerns.
• Collaborate with other departments to enhance the guest experience.
• Evaluate and improve housekeeping processes and procedures to increase efficiency and effectiveness.
• Stay informed about best practices in the hospitality industry and local trends.

 Qualifications: 

• High school diploma or equivalent; a degree in hospitality management or a related field is preferred.
• Minimum of 5 years of experience in housekeeping management or a supervisory role within the hospitality sector,