Heart Trainee-Client Engagement and Communications (Contract)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

 "Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Insurance Operation Services team in the capacity of: 

 HEART Trainee -
Client Engagement and Communication (Contract) (Grade 2)

Deliver superior service and experience with every interaction to internal and external clients consistent with the objectives of the Division.

In partnership with HEART/NSTA TRUST, Sagicor Group Jamaica Limited is seeking candidates for the School Leavers’ Training Opportunities Programme (SLTOP) specially designed to bridge the gap between school and the world of work for recent school leavers. Our School Leavers’ Training Opportunities Programme (SLTOP) is for school leavers between the ages of 17 to 23, who have six or more CXC or GCE passes including English Language and Mathematics. In the SLTOP, trainees have the opportunity to work with Sagicor Group Jamaica Limited for up to one year, where they can fully acquaint themselves with the company’s daily operations in order to gain rich, immersive practical knowledge.

Location: Kingston

As HEART Trainee - Client Engagement and Communication, you will:

• Greet and assist clients collecting disbursement cheques.
• Disburse cheques to clients ensuring that proper identification checks are done.
• Assist with sorting, updating workforce management tool (P360) with cheque details prior to distributing to Branches.
• Assist with maintaining control of uncollected/stale-dated cheques.
• Review, sort, compile and return all disbursement forms as per standards.
• Provide assistance at the receptionist desk as required.
• Assist with the processing of policy changes via the workforce management system (P360) and provide feedback to internal/external clients as appropriate.
• Perform any other job-related duties assigned from time to time.

What do you need?

• A minimum of six (6) subjects at the CXC (General Proficiency) or GCE (Ordinary) level, including English Language and a numeric subject.
• Registered with the HEART Trust - NTA.
• Ability to communicate effectively both orally and in writing.
• Excellent attitude to client service and teamwork.
• Working knowledge of computer software packages including word processing and spreadsheet applications.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than September 19, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.