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Beacon Insurance Company Limited

Health Administrator - Head Office

Beacon Insurance Company Limited

  • Port-of-Spain
  • Not disclosed
  • Permanent full-time
  • Updated 26/05/2025
  • Human Resources
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The Health Administrator is responsible for the efficient performance of the department by ensuring that all Member Management transactions & monthly invoices are processed accurately and in a timely manner.

KEY POSITION RESPONSIBILITIES:

  • Ensure that all member management changes are completed within specified TAT’s. 
  • Update PCM, Great Plains with ACH information. Prepare Leaflets, Medical Cards and Group Life Certificates across all territories.
  • Prepares and dispatch Monthly Billing Statements to Clients/Brokers & update Great Plains with Credit memos
  • Prepare commission statements/Monthly retainer for Medical Consultant
  • Prepares Premium Receivable reports for Trinidad St. Lucia and St. Vincent, as well as any additional reports that are requested by our clients (Dependent Listings, Beneficiary Listings, Reconciliations).
  • Attend to all Internal and External Customer Queries
  • Ensure the customer is treated fairly and that the customer receives excellent service in accordance with industry and Company guidelines
  • Manage any complaints associated with a claim in accordance with CX Guidelines
  • Ensure compliance with legal and industry regulatory requirements and customer quality standards set by the Company.  
  • Complete any other job-related function that is related to the EBHL Division.
KEY BEHAVIORAL COMPETENCIES:
  • Effectiveness in transmitting information, including confidentiality, facilitation/participation in sharing information, and oral and written expression.
  • Ability to provide quality service to internal and external clients, including demonstrated commitment to improvement of service.
  • Ability to complete job assignments, including judgement, problem solving, and use of appropriate resources in decision making.  
  • Effectiveness in working with others to achieve individual and unit goals.
KEY TECHNICAL COMPETENCIES:
  • Basic knowledge and understanding of the core principles of insurance and how this is applied.
  • Basic knowledge and understanding of the range of insurance products and services available in the market.
  • Advanced knowledge and understanding of regulatory requirements and how to meet these on a day to day basis. 
  • Basic knowledge of how claims should be handled and managed.
  • Basic knowledge of Beacon and the wider insurance market place and how this is applied on day-to-day basis.
  • Basic knowledge and understanding of the factors that affect the performance of an underwriting portfolio and how risk exposure can be monitored and controlled.
QUALIFICATIONS AND EXPERIENCE:
  • Must include Math and English (Grade 2)
  • Certification in Administration or Porficiency in Microsoft Suite
  • Diploma in Administration or equivalent (Grade II)
  • Advanced Diploma in Administration or equivalent (Grade III)
  • Minimum 1-6 years experience

Ref: BICL 128
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Beacon Insurance Company Limited

Beacon Insurance Company Limited

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