Head, Human Resource and Administration

Head, Human Resource and Administration

A statutory body in Jamaica is seeking to recruit a people-focused, results-oriented professional to fill the position of Head, Human Resource and Administration.

Role Summary

Reporting to the Chief Executive Officer, the Head, Human Resource and Administration will serve as the principal advisor on all people management and corporate services matters. The role provides strategic leadership in human resource management, administration, facilities, records, and support services, ensuring the organisation is equipped to deliver efficient, effective, and client-focused services.

The successful candidate will play a critical role in driving organisational transformation, strengthening culture and enhancing performance.

Key Responsibilities

• Lead the development and execution of the organisation’s Human Resource strategy aligned to corporate objectives
• Oversee recruitment, onboarding, performance management, succession planning, and employee engagement initiatives
• Provide strategic leadership in culture transformation and change management initiatives
• Develop, implement, and monitor HR policies and procedures
• Lead the implementation and optimisation of Human Resource Management Information Systems (HRMIS)
• Manage employee relations, including disciplinary matters, grievances, and union negotiations
• Foster a positive industrial relations climate and maintain strong stakeholder relationships
• Oversee administration, including facilities, fleet, records management, and office services
• Ensure effective asset management and procurement processes
• Lead occupational health and safety initiatives and ensure compliance with relevant legislation
• Develop and manage performance management systems to drive accountability and results
• Prepare and present strategic reports to executive leadership and key stakeholders
• Respond to audit findings and ensure timely implementation of recommendations

Key Requirements

Education & Experience

• Master’s Degree in Human Resource Management, Management Studies, Public or Business Administration, or a related field
• Minimum of ten (10) years’ experience in a corporate services environment, including at least five (5) years in a senior HR leadership role

OR

• Bachelor’s Degree in a related field with a minimum of twelve (12) years’ experience, including at least six (6) years at a senior management level
• Formal training in Industrial Relations

Core Competencies & Skills

The ideal candidate must demonstrate:

• Strong conflict resolution, mediation, and negotiation skills
• Proven expertise in change management and culture transformation
• Extensive experience handling disciplinary matters and employee relations issues
• Experience leading or implementing HRMIS or similar enterprise systems
• Sound knowledge of labour relations and collective bargaining practices
• Strong leadership and people management capabilities
• Excellent analytical, decision-making, and problem-solving skills
• High level of integrity, professionalism, and confidentiality
• Strong communication and stakeholder management skills
• Ability to operate effectively at a strategic and operational level