HUMAN RESOURCES OFFICER

The Human Resources Officer is a generalist responsible for providing HR management support to the Human Resources Manager and engaging with staff across various human resource functions.

POSITION: HUMAN RESOURCES OFFICER

REPORTING RELATIONSHIP

Reports to Human Resources Manager

GENERAL ACCOUNTABILITY

The Human Resources Officer plays a key role in supporting the Human Resources Manager by delivering comprehensive HR services across the organization. This position is responsible for assisting in the implementation and coordination of a wide range of human resources functions, including recruitment, onboarding, employee relations, performance management, benefits administration, and staff engagement. The role also serves as a point of contact for employees, helping to ensure consistent application of HR policies and promoting a positive workplace culture.

SPECIFIC DUTIES

• Assist in managing and executing all recruitment and selection activities, including job postings, screening, interviews, and conducting credit, reference, and background checks.
• Prepare summary sheets for payroll processing.
• Assist in conducting staff orientations.
• Prepare supporting documentation for monthly payroll adjustments.
• Update and audit the HR information system to ensure the accuracy of employee data.
• Maintain and update data on staff changes (e.g., promotions, transfers, terminations).
• Provide guidance to management in developing job descriptions and ensure that signed job descriptions are in place for all roles.
• Monitor the Performance Improvement Plan (PIP) process and ensure compliance.
• Support the development and execution of HR plans, staff welfare initiatives, and engagement projects.
• Administer employee benefits, including pension, health, and life insurance.
• Promote and monitor the Rewards and Recognition Programme.
• Track the submission of Performance Appraisals for all employees.
• Advise management and staff on compensation and benefits matters.
• Provide guidance and recommendations on labour law related issues.
• Prepare monthly HR reports, including updates on staff changes, HR metrics, recruitment, engagement initiatives, training, and development.
• Assist in the preparation of the annual Training Needs Analysis and the Annual Training Plan.
• Monitor the implementation of employee coaching and development programmes.
• Improve the efficiency and effectiveness of reporting and information systems within the HR Department.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Human Resources or a related field
• Three to five years of experience in a similar HR role
• Proficiency in HRplus and Microsoft Office Suite
• Specialized training in employment law, compensation, employee relations, and employee learning and development
• General knowledge of HR best practices
• Data protection training

SKILLS REQUIRED

• Excellent verbal and written communication skills
• Strong organizational skills
• Strong mentoring and coaching skills
• Outstanding interpersonal skills
• Strong report writing and presentation skills
• Demonstrates professionalism in handling confidential and sensitive information