HUMAN RESOURCE OFFICER

The successful candidate will be responsible for managing a variety of Human Resource functions, including recruitment, employee relations, compensation and benefits, training and development initiatives, labor relations, as well as conducting research and providing data analysis where applicable.

Applications are invited from nationals of Trinidad and Tobago to fill the position of “HUMAN RESOURCE OFFICER”.

JOB PURPOSE: 

The successful candidate will be responsible for managing a variety of Human Resource functions, including recruitment, employee relations, compensation and benefits, training and development initiatives, labour relations (including disciplinary matters), as well as conducting research and providing data analysis where applicable.

ESSENTIAL DUTIES:

Recruitment

Participates and supports the Company’s recruitment process, which includes the development of advertisements, shortlisting applicants, participation in panel interviews, identification and development of appropriate practical assessments, and other administrative arrangements.

Develops and reviews job descriptions on an on-going basis to ensure relevance to the operations of the company.

Performance Management

Responsible for liaising with management to identify and develop new employee on-boarding and orientation programmes.

Continuously reviews the Company’s Performance Management system and makes recommendations for adjustments where necessary.

Tracks and ensures the completion and submission of the performance appraisal instruments across the Company.

Responsible for reviewing performance appraisal instruments to record identified gaps and training and development opportunities.

Trains supervisors / line managers in the administration of the Company’s performance management system to ensure full compliance with principles and practices.

Training and Development

Partners with members of the Management Team to understand each department’s unique challenges, and conducts training needs assessments to address the challenges identified. 

Reviews and analyses training proposed by Line Managers to determine relevance.  Prioritizes training needs in line with Company’s strategic goals.

Identifies and implements post-training strategies to assist in the evaluation of training effectiveness.

Manages and keeps current database of training institutions and programme offerings, locally and internationally, ensuring utilization of these institutions is in compliance with the Company’s procurement requirements.

Contributes to the development of the Company’s Annual Training Plan and Training Budget.

Works with subject matter experts to develop materials for internal training programmes.

Keeps current with developments in training by reading relevant journals and attending courses.  Recommends for consideration changes / adjustments which would be beneficial to the Company.

Industrial Relations

Guides management, supervisors and employees on the interpretation and application of the Company’s Collective Agreements, policies and procedures, rules and regulations.

Works with line managers / supervisors to reduce the number of active grievances.

Provides advice and support with respect to industrial relations matters.  Participates in disciplinary tribunals as required.

Employee Relations

Responsible for investigating and evaluating employee complaints objectively.

Attends meetings and participates in departmental projects as required.

Responsible for preparing reports, internal notices, other correspondence and documents as required.

Participates in the preparation of the department’s budget as required.

Updates the Department’s HRIS as required.

Assists in the monitoring and analysis of HR/IR metrics (Key Performance Indicators/ Key Risk Indicators) as it relates to the Department’s Operational Plans.

Continuously reviews human resource practices, policies and procedures and makes recommendations for adjustments where necessary.

Conducts exit interviews and make recommendations based on data provided.

Ensures the timely and accurate submission of payroll related data and information.

Complies with the Company’s HSE Policy, Procedures and Statutory and Regulatory requirements.

Benefits Administration

Administers the Company’s benefits programmes (pension, group health and life, savings and Terminal Benefit Fund) and provides advice and guidance to all employees.

Responsible for managing enrolments, removals and determining employee eligibilities.

Responsible for reviewing benefits policies, procedures, rules and regulations and recommends changes where applicable.

Responds to all benefit queries and complaints to ensure quick, equitable and courteous resolution of issues.

Responsible for reconciling invoices and ensuring payments to Providers within the required time-frames.

Responsible for all Workmen Compensation matters inclusive of ensuring accurate maintenance of accident/ incident reports and processing of claims in a timely manner.

Performs any other related duties as may be directed by Management

The above Essential Duties are not intended as a complete listing of duties.

JOB SPECIFICATIONS:

Education/Training:     

BSc in Human Resource Management; Management Studies; Psychology; OR

BA in Human Resource Management; Business Administration. 

Degree must be from an Accredited Institution.

Train the Trainer Certification would be an asset;

Diploma in Training and Development and/or Industrial Relations would be an asset.

Experience:                    

A minimum of five (5) years’ human resource experience.

Experience in a unionized environment would be an asset.

Certification and Licences:

Valid Driver’s Permit (Class 3).

Certificate of Good Character dated within six (6) months.

Required Testing:   

The successful candidate will be required to undergo the following:

A  Medical Examination (inclusive of substance testing) to establish fitness for the position.

A Psychometric Assessment.

Physical Requirements:

Working for an extended period of time in a seated position.

Concentrating for long hours in front of a computer screen that may lead to eye strain.

Communicating with other to exchange information.

From time to time may be required to operate for short periods of time in the external environment.

Knowledge:                     

Working knowledge of laws and regulations relating to Human Resource Management and Industrial Relations.  Extensive knowledge of the principles and practices of Human Resource Management.  Knowledge of Human Resource Information Systems (Jantek; Dynamics); Awareness of HSE Policies and Procedures and safe working practices.  Considerable knowledge of Microsoft Office Suite.

Skills:

Excellent written and verbal communication skills. Sound time management skills. Detailed-oriented, highly organized, self-motivating, agile and flexible team-player.  Decision-making, strong problem-solving and negotiating skills. Customer service oriented.  Excellent interpersonal skills. Microsoft Office Suite Proficiency. 

Abilities:

Ability to gather data from different sources; meet tight deadlines. Ability to gather, analyse and evaluate data to present concise written reports.  Ability to multi-task, handle a high volume of work and function in a fast-paced and high-pressure environment.  Ability to shift priorities as needed. Work with little supervision from time to time.  Ability to maintain a high level of confidentiality.

References:

Applications must include the names of three (3) references, two (2) of which must be work-related.

Salary Range:

TTD$15,000.00 to $17,000.00

The closing date for receipt of applications is August 30^th, 2025.

We thank all applicants for their interest in joining our team. Please note that only those candidates whose applications are shortlisted will be contacted.