HR Operations Officer

The HR Officer in the HR Operations Unit ensures that the employee benefits are administered properly according to labour law and other industry standards. This role also provides administrative support which includes accurate record-keeping, file maintenance both manually and on the HRIS.

Are you an experienced HR Officer looking for a new challenge and advancement in your career?

 Island Grill is a leading QSR chain that specializes in authentic Jamaican cuisine and hospitality. Our passion is to take the amazing tastes and flavors from Jamaica to create new exciting dishes and serve them with warm island hospitality. We are committed to creating a workplace where our team members can thrive and grow through training, mentorship, and mutual support.

 We are looking for a passionate, dynamic individual who will be responsible for employee benefits administration, employee relations and all things related to the welfare of employees. The successful candidate embodies our values and champions our company’s policies, procedures.

 If you are a creative problem solver who thrives when presented with a challenge, give us a chance to meet with you!

 About the Role

 You will have the ability to positively impact the employee experience while building your competencies, skills and knowledge. Your main duties will include:

• Acting as a liaison between the organization and external benefits providers and vendors which may include health, life and Individual Retirement plan providers
• Overseeing the leave management process
• Managing the employee end of shift transportation programmed
• Inventory management & distribution for uniforms and other personal protective equipment (PPE)
• Creating and submitting employee salary adjustments for approval
• Managing the storage and accessibility of policies and procedures
• Supporting the employee separation process, discipline process
• Providing administrative support for welfare and wellness programmed
• Overseeing the maintenance of manual files to ensure compliance with data management principles
• Ensuring the integrity of information stored on the HRIS
• Completing administrative tasks associated with employees’ request
• Complete reports to aid in decision making and outcomes management

 Our Ideal Candidate

We are looking for someone who is:

• Analytical – able to extract and analyze trends from data
• Able to communicate effectively with all levels of employees
• Highly organized, detail – oriented
• Energetic, creative, proactive and can manage relationships effectively
• Able to handle confidential information and maintain integrity
• Adaptable and flexible

Qualifications & Experience

• Bachelor’s degree in human resource or any equivalent
• Minimum 1 – 2 years’ experience in a similar role administrating employee benefits, welfare and discipline
• Proficiency in Microsoft Office Suite

• Understanding of the Labor Laws of Jamaica and best practices

* Interested person should submit their application by Friday, March 6, 2026 *

We appreciate and thank all applicants, however; only those shortlisted will be contacted. 

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