Chief Operations Officer at Apex Radiology

Chief Operations Officer – Apex Radiology

Chief Operations Officer – Apex Radiology

Are you a bold, visionary leader with high potential to take the helm of a market-leading healthcare organization? 

Our Client, Apex Radiology, is seeking a Chief Operations Officer (COO) who isn't just looking for a job, but a development opportunity. We need a high-confidence leader with a deep ownership mindset and a people-centered approach to drive our next chapter of growth. If you possess the blend of being a champion for care and excellence while having financial acumen, and a heart for people-first leadership we invite you to apply.

About the Company

Image Plus Consultants Limited, trading as Apex Radiology, is a premier name in Jamaican medical diagnostic imaging. With 30 years of excellence and an official listing on the Jamaica Stock Exchange (JSE) Junior Market, Apex has built a reputation for high-quality, accessible care. Operating across four locations with revenues exceeding $1B, Apex is recognized for its stellar corporate governance and commitment to cutting-edge services. The company is entering a phase of strategic expansion while streamlining operations to redefine service delivery in the region.

About the Role

Reporting directly to the CEO, the COO is a pivotal executive responsible for translating futuristic strategies into world-class operational reality. You will oversee the daily heartbeat of the company, ensuring synergy across all branch locations. Key responsibilities include:

• Strategy & Performance: Developing strategic and operational plans and managing branch budgets, forecasts, and KPIs/SLAs to ensure organizational alignment.
• Operational and Customer Excellence: Managing day to day operations while maintaining futuristic operating guidelines designed to ensure efficiency, exceptional medical care, and maximum machine uptime.
• Facilities Management, Procurement and Audits: Managing facilities and key support functions end-to-end to ensure proper procurement processes and management controls are in place and well managed at all times.
• Continuous Improvement: Identifying and acting upon opportunities to improve efficiency through automation, standardization, and the strategic use of AI.
• People Leadership & Development: Fostering a healthy sense of team spirit and unity while providing direct oversight to senior roles, including the Bio-Med/IT Support Manager, Operations Manager, and Branch Supervisors.
• Growth & Coaching: Facilitating a collaborative environment where team members are continuously trained and empowered to grow in their roles.
• Relationship Management and Executive Oversight: Being a trusted partner to the CEO, building robust stakeholder relationships, preparing reports for the Board of Directors and providing leadership for the company in the absence of the CEO.

About the Person

We are looking for a tech-savvy, critical thinker who inspires and motivates others to achieve greatness. You must be a "people person" who finds joy in building high-performing teams and delivering results.

Key Competencies:

• Education & Experience: A Master’s degree in Business Administration, Logistics, or a related field. You should have at least 5 years of experience in Operations management, with at least 3 years at a senior leadership level.
• Industry Knowledge: While work experience in medical administration is a distinct asset, it is not mandatory for the right leader.
• Mentoring & Coaching: A deep passion for coaching and facilitating the professional development of team members.
• Growth Mindset and Stakeholder Management: An agile learner who stays abreast of and is effective in implementing cutting-edge technologies and trends in diagnostic imaging while being highly effective in relationship management at all levels.
• High Emotional Intelligence: Empathetic and solution-oriented with excellent communication skills.
• Financial Acumen: Strong skills in business integration, understanding financials and using data to manage financial outcomes.
• Logistics: Possession of a valid Driver’s License and a motor vehicle for travel between branch locations.

How to Apply

If this is the role for you, please apply to join this dynamic team.  

We thank all applicants for their interest, however, regret to advise that only short-listed candidates will be contacted.