HR Officer

Under the direction of the Human Resource Management and Administration Manager, the Human Resource Officer processes Human Resource transactional services and supports human resource activities and policies.

JOB OBJECTIVES

Under the direction of the Human Resource Management and Administration Manager, the Human Resource Officer processes Human Resource transactional services and supports human resource activities and policies.  The focus of this position is the development and management of the human resource functions, including employee benefits, leave administration, the direct management of the Performance Management Appraisal System (PMAS) and employee records, and the Public Employee Pension Administration System, et al.

KEY OUTPUTS

• Recruitment and selection process managed.
• Records managed and database maintained.
• Employee benefits processed.
• Leave management.
• PMAS monitored and managed.
• Letters/Submissions/Reports prepared.
• Sound advice and technical support provided.

KEY RESPONSIBILITY AREAS

A.  Management/Administration Responsibilities

• Assists with the development and implementation of human resource policies and procedures within DHDL.
• To guide and/or facilitate the provision of training and development for DHDL staff, thereby ensuring that a skilled workforce is in place to execute the related functions.
• Keeps abreast of trends and changes in human resource management/development issues and best practices and recommends their implementation/adoption where necessary to improve the quality of human resource services in the DHDL.
• Develops, administers, and coordinates social/employee welfare programmes and activities, and maintains a calendar of activities.
• Introduce a Wellness Programme, as required, to promote and encourage healthy lifestyles.
• Assists in the preparation and submission of reports, position papers, and other documents as required.
• Prepares Job and Status Letters, recommendations, and other types of written documentation as required.
• Guides the development and maintenance of HR policy and procedural manuals.
• Manages the welfare and development of staff in the Division through effective performance management, training, and development.

B.  Technical/Professional Responsibilities

• Compiles and maintains statistical reports concerning employee-related data such as recruitment and selection, persons acting in positions, resignations, leave, performance appraisals, and absenteeism rates for periodic presentation to the relevant authorities.
• Ensures that all Service records are created and updated.
• Ensures that the contract database is updated and maintained.
• Advises the Payroll department regarding employment, assignments, and separations related to portfolio assignments.
• Assist in ensuring that loans, etc., are settled before employees’ separation.
• Verifies the eligibility of employees for the payment of gratuity and awards and submits to the payroll department for action.
• Verifies the completeness and accuracy of applications relating to employees' benefits, such as Sagicor Jamaica Ltd. Health Insurance for processing.
• Computes leave for employees and prepares and presents the various corresponding reports, e.g., approvals, computations.
• Monitors the maintenance of the Attendance Register.  Ensures that all absences are recorded.
• Assists with the recruitment and selection process, to include sitting on interviewing panels and administering assessment exercises.
• Coordinates the delivery of orientation sessions to recruits, giving an appreciation of the Appraisal system and ensuring that staff are aware of the policies, practices, and regulations of Devon House.
• Creates and maintains an accurate PMAS database outlining various components, including submissions to date and due dates of payments.
• Facilitates the delivery of HR interventions in keeping with recommendations of the appraisals.
• Performs any other duties that may be assigned from time to time.

PERFORMANCE INDICATORS/STANDARDS

• Operational policies, systems, and budgets are prepared and submitted within the agreed time frame and support the strategic objectives of Devon House.
• Employee census is accurately prepared in the appropriate format and forwarded to the relevant authority in keeping with the timelines specified.
• Leave accurately computed and processed following the established timeframe.
• Service Records are properly updated regularly.
• Employee benefits programme administered under stipulated guidelines Government of Jamaica laws, regulations, and Staff Orders.
• Policies and procedures are effectively communicated to staff.
• Reports are accurately prepared in the appropriate format and in keeping with established guidelines and timeframe.
• Confidentiality and integrity are exercised.
• High ethical standards are maintained in the conduct of professional and personal business.
• Sound and prudent advice/recommendations given well well-researched and in keeping with existing policies and regulations.
• Harmonious relations are maintained with staff members and external contacts.

REQUIRED COMPETENCIES:

Functional/Technical Competencies

1. Sound knowledge of Human Resources policies/procedures/regulations, such as Staff Orders, Public Service Regulations.
2. Good Customer Orientation skills
3. Proficiency in the use of Microsoft Office Suite and other relevant computer applications and systems.

Core Competencies

1. High level of confidentiality and integrity.
2. Good written and oral communication skills.
3. Analytical Thinking.
4. Sound judgement, problem-solving solving and decision-making skills.
5. Good planning and organizing skills.
6. Ability to work as a team player at varying levels.
7. Excellent customer relations and interpersonal skills, and team building skills.
8. Excellent knowledge and understanding of the Human Resource Management trends, procedures, and practices.

SPECIAL REQUIREMENTS/WORKING CONDITIONS

• The incumbent may be required to work long hours to facilitate the completion of tasks.

MINIMUM EDUCATIONAL REQUIREMENTS AND EXPERIENCE

• BSc. Degree in Human Resource Management, Business Administration, Management Studies, or any equivalent combination of education and training.
• At least three (3) years’ experience in Human Resource Management.

AUTHORITY

• Informs and recommendations to employees of DHDL

• Recommends welfare and social programmes