Groups and Events Assistant Manager

The Groups and Events Assistant Manager supports the planning, coordination, and execution of group bookings and special events, ensuring seamless communication between clients, internal departments, and vendors.

RESPONSIBILITIES

• Assist in responding to local group/event inquiries and RFPs in a timely and professional manner via the STS platform.
• Support contract creation, deposits, and payment follow-ups in collaboration with the Groups and Events Manager.

• Coordinate site inspections and pre-event planning meetings.
• Work closely with internal departments (Culinary, Housekeeping, Front Office, Operations) to ensure accurate event delivery.
• Create and distribute BEO’s, rooming lists, and timelines.
• Oversee the on-site execution of events as needed to ensure client satisfaction.
• Maintain group files, update event systems, and track status reports.
• Support training and cross-departmental collaboration initiatives.
• Serve as backup to the Groups and Events Manager as required.
  • Coordinate virtual and site inspections for potential groups.
  • Collaborate with banquet, kitchen, AV, and other departments to ensure seamless event execution.
  • Determine the appropriate venue for the groups, liaising with team members and vendors as needed to ensure our ability to deliver as promised.
  • Liaise with vendors, exhibitors, and stakeholders to ensure everything sold can be delivered; have a back-up plan where necessary.
  • Assist as needed on the day of any group arrivals and events to ensure everything adheres to the client’s 
  • This list is not exausted