General Manager - Factory Operations & Distribution

Be the Driving Force behind Operational Excellence at one of Jamaica’s most iconic food brands in the position of a General Manager – Factory Operations & Distribution to lead the entire spectrum of our manufacturing and logistics operations.

If you are a seasoned professional with strong experience in food production, warehousing, distribution, and team leadership, this is your chance to make a measurable impact in a high-performance environment.

Position Summary

Reporting directly to the Managing Director, the successful candidate will oversee:
- Production of patties, baked goods, and commissary items
- Quality Assurance and compliance with HACCP and food safety standards
- Warehouse Management and Distribution to outlets
- Fleet Management, vehicle maintenance, and routing
- Procurement & Inventory Control
- People Management, team development and performance

You will be responsible for ensuring that all operations are efficient, safe, compliant, and aligned with the company’s strategic goals and quality standards.

Key Responsibilities

Factory & Production Operations

• Plan and monitor daily and long-term production schedules and output levels
• Ensure adherence to production standards, safety, and quality benchmarks
• Conduct inspections and enforce compliance with food handling regulations

Warehouse & Distribution

• Manage layout, inventory storage (cold and dry), FIFO systems, and dispatch
• Oversee goods receipt, staging, and delivery to retail locations
• Maintain accurate stock levels and oversee regular cycle and monthly counts

Fleet & Logistics

• Ensure all company vehicles are serviced, tracked, and roadworthy
• Manage distribution routing and on-time deliveries islandwide

Performance, Compliance & Reporting

• Monitor and control departmental budgets and KPIs
• Investigate discrepancies, recommend operational improvements
• Generate and review reports for internal audit and management review

People Management

• Supervise managers across Production, QA, Bakery, Warehouse & Purchasing
• Lead recruitment, training, discipline, and performance appraisals
• Foster a positive, results-driven team culture across departments

Health, Safety & Hygiene

• Ensure full compliance with Factory Act and HACCP principles
• Implement workplace safety programs, training, and hazard monitoring

Required Qualifications & Experience

- Bachelor’s Degree in Production, Operations Management, or a related field

- Minimum 3-5 years in a senior operations/warehouse/production management role

- Valid General Driver’s Licence and Food Handler’s Permit

Key Skills & Competencies

Core Competencies:

• Strong leadership and supervisory skills
• Excellent communication (verbal & written)
• Team-building and motivational ability
• Analytical and data-driven mindset
• Strong problem-solving and decision-making
• High attention to detail
• Ability to work under pressure
• Adaptability and resilience

Technical Skills & Knowledge:

• Inventory Management / Supply Chain systems
• Quality Management Systems / HACCP
• Fleet and facility management
• Computerized inventory operating systems
• MS Excel, Word, and report generation
• Production planning and efficiency monitoring
• Knowledge of Factories Act and safety standards
• Cold-chain logistics and temperature control

Working Conditions

- High-pressure, deadline-driven environment
- Exposure to cold rooms, dusty or wet conditions, and machinery
- Physically active role; may involve standing for long hours, stair climbing, and some lifting
- Flexibility to work on weekends, public holidays, and be on-call as required.

Apply Today!