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External Sales Representative
Island Networks Ltd.
- Kingston and St. Andrew
- Not disclosed
- Contract
- Updated 22/08/2025
- HRM
Successful telecom seeks highly motivated external sales representative who exceed sales targets and are keen on building relationships.
JOB DESCRIPTION
JOB TITLE: External Sales Representative
DEPARTMENT: Sales
REPORTS TO: Customer Service & Sales Coordinator
LIAISES WITH:Internal and External Sales Reps., Customer Service Reps.,
Accounts Receivables Officers, Fibre Engineer, Project Ast.,
Info Tech Officer, Radio Frequency Officer, Procurement
Manager, Internal & External clients.
___________________________________________________________________________
JOB PURPOSE
The incumbent designs a successful sales strategy geared towards consistent growth of a pipeline of qualified residential, commercial and government prospects while satisfying or exceeding IslandNet’s agent-based revenue
targets and client quota. He/she expands existing customer base by building relationships and incentivizing brand loyalty; pursuing sales leads and moving prospective clients through the sales pipeline from qualification to close stages.
KEY OUTPUTS
Sales strategy designed, implemented, tracked and achieved;
Employs successful client-servicing strategy to achieve minimum retention rate of 85% of assigned niches;
Achieves successful Upselling target of minimum of 30% of assigned clients;
Achieves successful cross selling target as per established SLA case and revenue quota;
Develops and maintains pipeline of 100 qualified leads monthly;
Achieves conversion rate of 30% of qualified leads;
Supports sales team’s performance and cohesion;
Promotes products and services effectively;
KEY RESPONSIBILITY AREAS
Collaborates with Sales Lead in designing sales plan;
Develops comprehensive awareness of products and services and keeps apace with IslandNet’s marketing strategies;
Compiles and replenishes monthly prospect list of 30 qualified leads within each niche;
Designs and implements relationship-building and Lead generation prog.,
Designs and uses communication protocol effectively (cold calls, emails and sms);
Schedules in-person sales appointments and ensures follow through on clients’ requests;
Qualifies and classifies prospective customers quickly by fact-finding to identify decision-makers and near term prospects;
Conducts on-going market research and utilizes data analytics to ascertain industry trends, verify budget/affordability indices, decision timelines and competition;
Schedules and/participates in promotional sales campaigns.
The Company reserves the right to amend responsibilities to meet business and organizational needs as necessary and expects the employee to perform any other duties that may be assigned from time to time
PERFORMANCE STANDARDS
Targets achieved within minimum agreed and approved standards
Revenue contribution within 70% of base earnings in 1st Quarter
Revenue contribution exceeds base earnings after 1st quarter
Maintenance of pipeline of agreed quota of qualified leads
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Certificate/diploma/degree in Business Administration/Marketing/Sales
3 - 5 years experience Sales (Inbound/Outbound)
Proficiency in MS Office
Competence in Autotask
Competence in navigating PRTG
OTHER SKILLS/CHARACTERISTICS
High level of assertiveness and self-awareness
Well-organized and responsible with an aptitude in problem-solving, scheduling and lead generation
Good interpersonal skills
High level of emotional intelligence
Excellent written and verbal communication skills
Comfortable with change and complexity in dynamic environments
Team player with high level of competitiveness
SPECIAL CONDITIONS ASSOCIATED WITH THE JOB
Islandwide travel
May be required to work beyond normal working hours and on weekends
Ability to respond quickly to changing/competing issues.
Ref: INLExtSalesRep0725
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