Employee Relations Officer

Employee Relations Officer

We are seeking a passionate and experienced Employee Relations Officer to strengthen our HR team and support our growing operations.

Key Responsibilities:

• Serve as the primary point of contact for employee relations matters across the organization.

• Investigate and resolve workplace complaints, grievances, and disciplinary issues in accordance with Jamaican labour laws and company policies.

• Support and guide line managers on performance management, disciplinary actions, and conflict resolution.

• Ensure fair and consistent application of policies and procedures.

• Conduct exit interviews and provide analytical insights on trends.

• Coordinate employee engagement activities to support a positive workplace culture.

• Maintain accurate records related to investigations, disciplinary actions, and grievances.

• Contribute to policy development and HR compliance initiatives.

Requirements:

• Bachelor’s Degree in Human Resource Management, Industrial Relations, or related field.

• Minimum 3–5 years’ experience in HR with a focus on employee relations.

• Strong knowledge of the Jamaican Labour Code and employment legislation.

• Excellent interpersonal, investigative, and conflict-resolution skills.

• High level of confidentiality, integrity, and professionalism.

• Proficient in MS Office Suite and HRIS systems.

Why Join Us?

• Empowering and inclusive workplace

• Opportunities for growth and development

• Competitive salary and benefits

• Make a meaningful impact on employee experience and organizational culture