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Employee Relations

Not Disclosed

  • St. Ann / St. James / Trelawny
  • Not disclosed
  • Not disclosed
  • Updated 14/05/2026
  • HUMAN RESOURCES
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We are seeking to employ a qualified and experienced Employee Relations Officer to join our Human Resources team. The incumbent is responsible for facilitating employee relations and resolving any human resource issues by promoting a positive work environment.

Responsibilities of Employee Relations Officer

  • Your main responsibilities will include:
  • Fostering strong relationships between employees and ensuring fair treatment and compliance with labor laws and regulations.
  • Contribute to employee satisfaction, engagement, and retention, ultimately enhancing productivity and organizational success by maintaining a harmonious and productive workforce
  • Ensuring the Company's treatment of employees is consistent with its core business values and objectives.
  • Creating, updating, and advising on company policies, procedures, and the employee handbook to ensure fairness and compliance.
  • Handling employee complaints, managing grievance procedures, and facilitating counseling with other departments.
  • Investigating and resolving complex or critical employee relations issues in a timely and effective manner.
  • Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes.
  • Ensuring Supporting managers in handling performance issues, disciplining staff, and conducting disciplinary hearings, ensuring consistency across the organization all workplace practices comply with local labor laws and regulations.
  • Addressing employee grievances and mediating disputes between employees or between staff and management.

 Education & Requirements

  • Degree in Human Resources or a related field.
  • Prior experience in employee relations or industrial relations.
  • A minimum of 2 - 3 years experience in Human Resources at a senior level
  • Knowledge of the Jamaican Labour Law
  • Knowledge of Occupational Health and Safety 

 

Ref: Hospitality
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