EYC Talent Operations Specialist

Joining our Regional talent team means being immersed in all aspects of the Human Resources function within a supportive and enriching environment. You'll encounter exciting challenges that foster continuous learning opportunities every single day

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Joining our Regional talent team means being immersed in all aspects of the Human Resources function within a supportive and enriching environment. You'll encounter exciting challenges that foster continuous learning opportunities every single day

Your key responsibilities

• Our goal is to meet quality standards while ensuring efficiency and accuracy.
• Validate and manage employee documents, generating as necessary from agreed templates, and tracking and following up on documents to be returned.
• Maintain job data information in compliance with local/regional regulations, including supporting and testing bulk uploads of information.
• Provide advice and execute policies and processes within scope, escalating when necessary, according to set guidelines.
• Proactively generate reports on key indicators using systems such as recruitment, onboarding, and People Insights.
• Provide cross-functional support for transactions that fall within the responsibilities of the Regional Talent Team, including things like recruitment, global projects, and benefits management.
• Leverage modern technology and AI-powered tools to streamline workflows, improve decision-making, and deliver high-impact results.
• Drive innovation by identifying opportunities to apply digital solutions, automation, and data-driven insights to enhance efficiency and elevate the employee experience.
• Utilize advanced analytics and AI platforms to monitor trends, support strategic planning, and inform evidence-based recommendations.
• Champion continuous improvement by experimenting with emerging technologies, piloting new tools, and implementing creative tech-driven approaches to everyday challenges.
• Collaborate with cross-functional teams to integrate innovative technologies into business processes, ensuring smarter, faster, and more scalable outcomes.
• Apply AI-enabled systems to optimize operations, and support future-focused initiatives that align with organizational goals.

Skills and attributes for success

• An ability to build and maintain strong relationships with key stakeholders across Service Lines, Talent and multiple global functions to ensure exceptional service delivery
• Observant and critical thinker able to identify and suggest improvements
• Ability to focus in the face of competing demands
• Ability to challenge and negotiate
• Excellent communication skills with fluent level of English, both written and verbal

To qualify for the role you must have

• A solid undergraduate degree in Human Resources, Management or any related area or equivalent
• Minimum two years’ experience in a related role

• Employee Relations experience
• Knowledge of HR systems is preferred
• Experience in metrics reporting and analysis preferred

Ideally, you’ll also have

• Strong communication skills and the ability to articulate process and procedures clearly
• An enthusiastic, can do approach and be a strong team player 
• Experience of working in HR operations within a professional services firm or a complex organization

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.