Human Resources Officer

The Human Resources Officer is responsible for providing end-to-end HR support to assigned business areas. The incumbent manages and contributes to HR projects, change management initiatives and processes that drive HR agenda and supports the achievement of business goals.

Position Summary

The HR Officer facilitates all key HR functions, including issues raised by employees and matters related to employment, compensation and benefits, labour related matters, performance management and administrative functions. The goal is to ensure the support for the HR Department's operations to run smoothly and effectively to deliver maximum value to the organization. 

Duties and Responsibilities

1. Assist with the identification, selection and interviewing of candidates for the KPL Group and providing support for the admin and onboarding of the new hire process.

2. Provide administrative support in all areas of the day to day operations of the department to ensure goals are achieved.

3. Assist in providing proactive solutions and resolving all HR related queries and requests.

4. Maintain an accurate record of employee information on the HR Applications as well as responsible for maintaining accurate and up to date employee records in both hard and soft copy files.

5. Conduct exit interviews and off boarding details as needed.

6. Manages the employee complaint/grievance process and ensure IR inverstigations are conducted in a timely manner, prepare related documents and schedules meetings as required to bring escalated matters to a timely close, in keeping with good IR Practice.

7. Oversee and administer benefit programs, conduct periodic audits, reconcilations for compliance and accuracy, and make recommendations of possible actions to continuously improve processes.

8. Prepare various correspondences, reports and other documentation as required.

9. Responsible for monitoring Temporary Contracts for the KPL Group as well as new hire probationary periods with Line Managers to track performance by ensuring reviews are completed monthly and gaps documented.

10. Responsible for ensuring documents are submitted to payroll in a timely manner.

11. Perform any other job duties as required by the job function.

Person Specification

Minimum Education and Qualifications

1. Bachelor's Degree in Business Administration, Human Resources, Psychology or Management from a recognised, accredited institution.

2. Certification in IR or Labour Law in Trinidad and Tobago is an asset.

Experience 

1. At least 3 to 5 years' progressive HR experience.

2. Experience in using TTPAY, HRP5, & MS Office Suite. 

Competencies 

1. Ability to display a high level of integrity by keeping good on promises, holding self accountable and being truthful and honest.

2. Ability to organise work, prioritize your projects and communicate your progress to the HR Manager.

3. Collaborative with the ability to be a key team player and possess good interpersonal skills.

4. Must be able to analyse and synthesize information to understand issues to make recommendations.