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Contax 360 BPO Solutions

Cloud Services Architect

Contax 360 BPO Solutions

  • St. James / Trelawny / Westmoreland
  • Not disclosed
  • Permanent full-time
  • Updated 01/10/2025
  • HR Manager

We are seeking experienced AWS Solutions Architect – Professionals and Associates to design, implement, and optimize cloud-based solutions that align with our strategic business objectives.

Contax360 BPO Solutions, a leading global contact center solutions provider and a dynamic, focused and upwardly mobile organization; seeks qualified and professional individuals to join our team.

Now hiring for our Montego Bay Office:
AWS Solutions Architect (Professional  + Associate)


 
JOB SUMMARY:

(1) Job Description: AWS Solutions Architect – Professional

 
Position Overview
We are seeking an experienced AWS Solutions Architect – Professional to design, implement, and optimize cloud-based solutions that align with our strategic business objectives. The ideal candidate will have extensive hands-on expertise in AWS services, enterprise-scale cloud architectures, and best practices for scalability, security, and cost optimization.
 
Key Responsibilities

  • Lead the design and deployment of complex, multi-tier AWS architectures.
  • Partner with business stakeholders, development teams, and operations to translate                             requirements into secure, scalable solutions.
  • Provide technical leadership on migration strategies, modernization initiatives, and hybrid-cloud environments.
  • Implement best practices in cloud security, governance, compliance, and cost management.
  • Develop proof-of-concepts, architecture diagrams, and documentation for stakeholders.
  • Mentor and guide junior architects and engineers.
  • Stay up to date with emerging AWS services, tools, and industry trends to continuously improve solutions.

 
Qualifications
      •     AWS Certified Solutions Architect – Professional (required).
      •     5+ years of experience in cloud architecture, with a focus on AWS.
      •     Strong knowledge of networking, storage, security, and DevOps principles.
      •     Hands-on experience with IaC (CloudFormation, Terraform, or CDK).
      •     Expertise in designing high-availability, disaster recovery, and failover architectures.
      •     Excellent communication and stakeholder management skills
 

 

(2) Job Description: AWS Solutions Architect – Associate

 
Position Overview
We are looking for an AWS Solutions Architect – Associate to support the design and deployment of cloud solutions. This role will assist senior architects in implementing best practices, ensuring security, and supporting migrations to AWS. The ideal candidate is eager to learn, detail-oriented, and has hands-on knowledge of core AWS services.
 
Key Responsibilities
      •     Assist in designing cloud architectures and system integrations on AWS.
      •     Support migration of applications, databases, and workloads to the cloud.
      •     Develop architecture diagrams and documentation under the guidance of senior architects.
      •     Monitor system performance and support optimization initiatives.
      •     Collaborate with development and operations teams to implement AWS best practices.
      •     Conduct basic troubleshooting and provide technical support for AWS environments.
 
Qualifications
      •     AWS Certified Solutions Architect – Associate (required).
      •     1–3 years of experience in cloud solutions, IT infrastructure, or software development.
      •     Familiarity with AWS services such as EC2, S3, RDS, Lambda, and VPC.
      •     Basic understanding of networking, databases, and security concepts.
      •     Strong problem-solving and analytical skills.
      •     Willingness to learn and grow into more advanced cloud architecture roles.

WHAT WE OFFER:

  • Paid training
  • Free Health Insurance
  • Free Life Insurance
  • Paid Holidays
  • Shuttle service
  • Competitive Salary
  • Employee engagement programs: Staff Parties, Birthday club, Health & Wellness Club, etc.
Only short-listed applicants will be contacted.


All applicants must have a valid Government-issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.

Ref: Cloud Services Architect

Contax 360 BPO Solutions

Contax 360 BPO Solutions

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