Call Center Agents

Service with a smile. Looking for Representatives that will go above and beyond to assist a customer.

We are seeking dedicated representatives to join our team. We have positions for everyone. Whether you are looking for collections or customer service, we have it. Send a resume or just walk-in. All are welcome and we will find you a home.  

Position Summary:

• Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer stisfaction. 
• Responsible for answering and handling inbound calls to new and existing customers while problem solving their needs and concerns. 
• Maintain excellent attendance and adhere to company policies.

Employees enjoy the following benefits: 

• Competitive hourly rate
• Lucrative incentive plans
• Provide lunch for first week of training
• Free employee Wi-Fi
• Annual merit pay increases
• Pension retirement plan with contributions from Radius
• Free transportation
• Excellent opportunities for advancement
• Contests prizes & giveaways
• Health, Dental, Vision, and Life Insurance
• Permanent employment (no contracts)
• Perfect Attendance Bonus

 Skills and Requirements:

• Minimum of four (4) CXC/GCE subjects, including English Language and Mathematics
• Clear speaking voice with attention to detail
• Excellent written and verbal communication skills
• Proficient at working on a PC.
• Must be able to work any shift, ranging between the hours of 7 am - 10pm (including weekends and public holidays).
• Applicants must reside in Westmoreland, Hanover, St. James or Trelawny.  

MUST BE ABLE TO OPEN AN ACCOUNT WITH NATIONAL COMMERCIAL BANK

 ALL APPLICANTS MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK AND DRUG TEST