Business Systems Analyst

We are looking for a Business Systems Analyst

Position Summary

The Business Analyst plays a key role in improving business operations by driving process enhancements, strengthening analytical capabilities, and enabling better decision-making through data and technology. This role serves as the bridge between business units and Technology, ensuring that requirements are clearly defined, translated into solutions, and delivered through structured, high-impact projects.

Key Responsibilities

• Gather and document business requirements, use cases, and process maps (current and future state)
• Lead business process improvement and re-engineering initiatives
• Identify inefficiencies, root causes, and recommend practical solutions
• Co-develop business cases with Finance and business units
• Conduct cost-benefit analysis, ROI, and investment evaluations
• Prepare decision-ready reports and presentations for senior leadership
• Define acceptance criteria and lead User Acceptance Testing (UAT)
• Support system rollouts, training, and user adoption
• Collaborate with technical teams to deliver reporting and analytics solutions

Requirements & Qualifications

• Bachelor’s degree in Information Systems, Business, Finance, or related field
• 3+ years’ experience in business analysis or process improvement
• Experience working on technology-enabled projects
• Familiarity with ERP systems and business intelligence tools
• Knowledge of financial modelling (ROI, payback, NPV/IRR) is an asset