This role is a dynamic, client-facing position that combines business development, relationship management, and operational support, requiring a proactive and adaptable professional who thrives in a fast-paced environment and is comfortable engaging with clients and industry partners.

Business Development & Operations Manager

About the Role

We are seeking a versatile and proactive individual who can contribute to business development, client management, and internal operations. This role combines client-facing business development responsibilities with essential internal operations support, making it ideal for someone who thrives in a fast-paced environment and enjoys variety in their work. This in-office position reports to the Director of Operations & Finance. The position will require frequent external client meetings and occasional industry events. The position does not require prior experience in any aspect of our practice areas.

About Our Firm

We are a Business Consulting and Insurance Advisory firm. We have been providing specialized services to government entities, private sector companies, and non-profits for over twenty years. Our broad practice areas include:

• Enterprise Risk Management (ERM)
• Data Science & Analytics
• Policy Analysis & Research
• Asset-Liability Management (ALM) Advisory
• Insurance and Pension Plan Advisory

Key Responsibilities

• Identify and pursue new business opportunities through research, networking, and outreach to prospective clients
• Maintain and strengthen relationships with current and former clients to generate repeat engagements and referrals
• Lead role in preparation of proposals, presentations, and follow-up for consulting engagements
• Maintain and update client contact and leads tracking database to ensure data accuracy and completeness
• Coordinate with senior consultants and partners to schedule client meetings and provide follow-up communications regarding takeaways and next steps
• Attend industry events and represent the firm to expand our professional network
• Monitor government procurement portals, and other online and print media to identify new opportunities relevant to our service areas.
• Support Director of Operations in coordinating HR and office management tasks as well as supporting vendor relationships and management

Compensation

This position offers a competitive base salary plus a commission based on actual sales performance. Other employee benefits are also provided after a probationary period.

Qualifications & Requirements

• Bachelor’s degree in business, communications, or a related field. Equivalent experience will be considered.
• 3 to 5 years of experience in business development or sales; preferably in consulting services, insurance sales, or pharmaceutical sales environment.
• Strong written and verbal communication and relationship-building skills. With ability to engage confidently and effectively with clients’ senior executives.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. 
• Proficiency in Microsoft Office including Word, PowerPoint and Excel. Experience with CRM tools is a plus. 
• Self-starter with a proactive mindset and willingness to take initiative. 
• Familiarity with Jamaican government contracting processes and procurement cycles could be a plus but not required.
• Existing network in relevant industries within government, private sector and non-profits would be a plus, but not required