Burger King- Restaurant Manager & Shift Supervisor

Restaurant Manager Shift Supervisor

DUTIES AND RESPONSIBILITIES:

• Directs efficient and accurate preparation and sale of products to maximize guest satisfaction.
• Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with Company standards.
• Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members, Supervisors and Assistant Managers.
• Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and following cash control/security procedures.
• Maintains inventory, manages labor, and applies financial reporting analysis to enhance restaurant results.
• Enforces compliance with government regulations, Brand Market Policy, employment laws, food safety.
• Policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts.
• Leads restaurant management team in recruiting, selecting, hiring and retaining effective team talent.
• Receive and place orders for inventory and monitor movement of stock and limit access to team members.
• To perform other duties as required by District Manager.
• Prompt and regular attendance for assigned shifts, meetings and training
• Assist in other related areas of work based on the needs of the team and any other area as necessary in support of Company activities.

JOB COMPETENCIES:

• Communication Skills
• Interpersonal Skills
• Customer Service Focus
• Problem Solving Skills/Solution Oriented
• Teamwork.
• Confidentiality
• Integrity/Trustworthiness
• Organisatoinal Skills
• Leadership Skills

TECHNICAL SKILLS:

• Computer proficiency (Microsoft Suite)
• Individual must have good communication skills, both written and oral essential.
• Strong understanding of P&L interpretation and management to influence profitability

QUALIFICATIONS/ EXPERIENCE:

• Minimum 5 CXC subjects, Associate degree or equivalent from a University.
• Completion of all internal certification programs
• 1-2 years of restaurant management experience

PHYSICAL/MENTAL ENVIRONMENT:

• Physical Demands: Office activity, sitting, standing, computer usage, lifting of light items.
•  Environment/Hazard Demands: Able to work long and/or irregular shifts, including evenings, weekends and holidays extra shifts, as needed, for proper functioning of the restaurant.
• Travel Demands: Requirement; ability to travel for activities or training sessions.