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Assistant Vice President, Financial Solutions, Chanel and Product
VM Group
- Kingston and St. Andrew
- Not disclosed
- Permanent full-time
- Updated 13/04/2026
- Talent Acquisition
The Assistant Vice President, Financial Solutions, Chanel and Product enterprise accountability for revenue growth, client experience excellence, and commercial strategy execution across VM Wealth Management.
Job Summary
The Assistant Vice President, Financial Solutions, Chanel and Product enterprise accountability for revenue growth, client
experience excellence, and commercial strategy execution across VM Wealth Management.
The role operates as a key member of the VMWM Leadership Team and is responsible for translating VM Group and VMWM strategy
into measurable business outcomes. The AVP shapes market-facing strategy, drives performance discipline, and ensures that client
experience, sales effectiveness, and growth initiatives are tightly aligned to financial results and the Group’s risk appetite
MINIMUM EDUCATION REQUIREMENTS
- Bachelor’s degree in Business, Finance, Economics, or related field (required)
PREFERRED EDUCATION REQUIREMENTS
- Master’s degree (MBA or equivalent) preferred
CERTIFICATION
- Securities certification and eligibility for FSC licensing
MINUMUM EXPERIENCE REQUIREMENTS
- Minimum 10–15 years’ experience in wealth management, financial services, or related sectors
- Proven executive leadership experience driving sales growth and client strategy
- Demonstrated success leading large, multi-disciplinary teams
PREFERRED EXPERIENCE REQUIREMENTS
- Proven track record of successfully creating growth opportunities, managing the growth process from inception to completion and leading a team in a small to medium-sized organization
Functional/ Technical Skills
- Design and execution of multi-channel sales and distribution models (relationship-led, institutional, digital, and hybrid).
- Advanced understanding of wealth management, capital markets, institutional investing, and client advisory models
- Sound knowledge of general Banking and financial services principles and procedures
- Knowledge of the Acts and Regulations governing the Financial Services Industry
- Familiarity with the concepts, principles and practices of sales, marketing, customer relations and financial planning oversight of service delivery models, service quality frameworks, and client escalation management.
- Strong understanding of digital engagement platforms, CRM systems, and client analytics tools.
- Ability to manage multiple concurrent projects in a fastpaced environment
- Experience in successful product development and launches realizing high ROI
- Experience in launching successful sales strategies to targeted markets
- Experience managing complex institutional and highvalue client relationships
- Ability to translate market opportunities into scalable goto-market strategies.
- Strong decision-making under ambiguity with a bias for action and results
- Deep knowledge of sales performance management, pipeline governance, and revenue forecasting.
- End-to-end client journey design and optimization across physical, digital, and assisted channels.
- Application of client feedback, NPS, and service metrics to drive continuous improvement
- Integrity: Demonstrates sound ethical standards in performance of duties
- Customer Focus: Demonstrates the ability to understand external customers‟ and internal clients‟ present and future needs, using this information to mutual benefit.
- Accountability: Accepts responsibility for completing tasks accurately, timely and within the guidelines of the organization
- Ability to leverage data and insights to personalize client engagement, improve conversion, and enhance retention
- Strategic Vision: Ability to identify and develop strategic initiatives that focus on the customer’s perspective while maintaining awareness of people, processes, technology and the financial landscape.
- Working knowledge of regulatory requirements, risk management frameworks, and compliance obligations within financial services.
Job Responsibilities
1. Revenue Growth, Sales & Business Development
- Define, design and lead a multi-year sales and business development strategy across retail, premium, corporate, and institutional client segments.
- Create and execute various distribution arrangements across multiple channels using various business models
- Create a pipeline of embedded finance products to accelerate sales growth and market penetration
- Drive new revenue through client acquisition, institutional mandates, wallet share expansion, cross-selling, and retention strategies.
- Establish clear revenue targets, sales KPIs, and performance dashboards linked to business outcomes.
- Identify and develop new business opportunities, partnerships, and institutional relationships aligned to VM Wealth’s strategic priorities.
- Lead pricing, deal structuring, and negotiation strategies in line with risk appetite and profitability goals.
2. Client Experience, Service Delivery & Engagement Channels
- Design and embed an end-to-end client experience framework across all touchpoints, including branches, relationship managers, digital platforms, and the Member Engagement Center.
- Provide executive oversight for service delivery models to ensure consistency, efficiency, and quality of client outcomes.
- Ensure the Member Engagement Center operates as a strategic growth and retention channel, not solely a service function.
- Drive adoption and optimization of digital channels to enhance accessibility, self-service, and data-driven engagement.
- Use client insights, feedback, and analytics to continuously improve experience, loyalty, and lifetime value.
- Act as executive sponsor for all sales projects, key client relationships, institutional clients, and complex client escalations.
3. Strategy & Commercial Innovation
- Translate corporate strategy into actionable commercial initiatives with measurable revenue and client impact.
- Identify and develop new products, solutions, and value propositions aligned to client needs and market trends.
- Leverage data, analytics, and market intelligence to inform strategic decisions and investment priorities.
- Drive innovation in various sales models, client engagement approaches, and go-to-market strategies.
4. Leadership, Culture & Talent Development
- Build, lead, and inspire high-performing sales and client experience teams.
- Set clear expectations for performance, accountability, and ethical conduct.
- Develop leadership bench strength and succession plans across sales and client-facing functions.
- Foster a client-first, results-driven culture aligned to VM Group values.
5. Governance, Risk & Financial Stewardship
- Ensure all sales and client activities comply with regulatory, risk, and governance requirements.
- Partner with Risk, Compliance, and Operations to balance growth with prudent risk management.
- Lead budget planning and financial oversight for sales and client experience functions.
- Serve as a signing officer and executive representative as required.
6. Brand, Market Presence & Stakeholder Engagement
- Represent VM Wealth externally with clients, partners, regulators, and industry stakeholders.
- Enhance VM Wealth’s market profile through thought leadership, partnerships, and strategic engagement.
- Support enterprise-wide initiatives and committees driving organizational transformation.
- Conduct Performance Appraisal for team members utilizing the Performance Management system
- Prepare various reports on operations and sales activities
- Ensure that information, to which access is granted, is handled in accordance with the Information Security (IS) Policy
Ref: AVP- Financial Solutions, Chanel and Product
Apply Now
VM Group
- Chief Office: 8-10 Duke Street, P.O. Box 90, Kingston, Jamaica
- (876) 922-8627
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