Assistant Manager – Insurance Application Services (Development Support)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Group Application Services team in the capacity of:

Assistant Manager – Insurance Application Services

(Development Support) (Grade 3)

Responsible for mentoring junior team members, ensuring they adhere to determined software quality standards.

Work with stakeholders to understand and translate business requirements into technical requirements for the development team.

Bridge the gap between the development and business teams to deliver both software and non-software solutions using proven methodologies and documented standards.

Ensures that the development team delivers consistent, predictable system and

process operations that provide interoperability with other systems and quality user experience

Location: Kingston

As an Assistant Manager – Insurance Application Services, you will:

• Evaluate impact analysis done by the Development Team, ensuring proper analysis on the major technical options, taking a lead role in proposing technical solutions within area of expertise Perform any other job-related duties assigned.
• Take responsibility as needed for the detailed specification and modelling of recommended solutions.
• Plans, arranges, and controls meetings, workshops, and relations with client/user staff during system investigations and throughout subsequent development work.
• Ensures that the Development Team takes technical responsibility for the stages of the software development lifecycle (SDLC) as outlined in SSIT SDLC process guide.
• Prescribe standards for the terms and symbols used in program documentation.
• Assist in setting guidelines for the preparation of policies and procedure manuals.
• Coordinates with the development team to prepare detailed documentation on the operation of programs for business users, support team members, and computer operators.
• Recommends program changes to the management team that will increase operating efficiency or to adapt to new systems requirements.
• Ensures that the development team applies automated and manual tools including ‘black box’ and ‘white box’ testing, to test and evaluate systems development.
• Takes responsibility for the definition, documentation, and execution of one or more small-scale projects, providing effective leadership to development team members where applicable.
• Maintains relationships with appropriate counterparts within both software engineering and service delivery functions and plays a full part in bringing systems to implementation as detailed by Sagicor’s policies and methods.
• Ensures that the development team maintains contact with larger software and hardware vendors for support and to remain informed of developments within the industry.
• Ensures that the development team communicates with core software vendors, to develop system designs into specific functionality requirements.
• Perform other related duties assigned from time to time.

What do you need?

• Bachelor's degree in computer science or equivalent qualification from a recognized tertiary institution.
• A minimum of five (5) years working experience in IT related disciplines.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Strong leadership skills.
• Must be a team player.
• Working knowledge of programming languages, such as Java EE, C#, SQL, CSS, HTML, JavaScript.
• Sound decision-making skills.
• Familiarity with Software Development Life Cycle (SDLC) methodologies.
• Ability to design and develop moderately complex programs and program modifications.
• Experience in application systems integration of average complexity.
• Strong analytical/critical thinking skills.
• Results oriented.
• Effective interpersonal and communication skills.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than January 9, 2026.

While we appreciate all applications, only shortlisted candidates will be contacted.