Assistant Housekeeper Manager

Ensure the operation of Housekeepers and to ensure that guest rooms and common areas are delivered to the Guest in accordance with established standards and functionality expected to achieve the Guest's satisfaction and comfort.

Position Overview:
The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department to ensure cleanliness, safety, and guest satisfaction. This role involves managing staff, maintaining quality standards, and ensuring efficient workflow within the department.

Key Responsibilities:

• Assist the Housekeeping Manager in supervising housekeeping staff to ensure high standards of cleanliness and sanitation.
• Schedule and coordinate daily housekeeping activities, including room cleaning, public area maintenance, and special requests.
• Monitor staff performance, provide training, and motivate team members to achieve departmental goals.
• Conduct inspections of guest rooms, public areas, and back-of-house facilities to ensure compliance with cleanliness and safety standards.
• Manage inventory and stock levels of cleaning supplies, linens, and amenities.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Ensure adherence to safety, health, and hygiene policies and procedures.
• Prepare reports on housekeeping operations, staffing, and maintenance issues for management review.
• Assist in budgeting, cost control, and procurement activities.

Qualifications:

• • A degree or certification in Hospitality Management or a related field .
  • At least 1-2 years of experience in a housekeeping role, preferably with some supervisory experience.
  • Experience in the hospitality industry, particularly in a hotel, resort, or similar setting, is highly desirable.
  • Proven experience in housekeeping or hospitality management roles.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and a commitment to high standards of cleanliness.
  • Ability to work flexible hours, including weekends and holidays.
  • Knowledge of cleaning chemicals, safety procedures, and equipment.

Preferred Skills:

• Previous supervisory or managerial experience in a hotel, resort, or similar environment.
• Familiarity with inventory management and scheduling software.
• Customer service orientation.

Working Conditions:

• Often involves standing for long periods.
• May require lifting, bending, and other physical activities.
• Fast-paced environment requiring multitasking and problem-solving skills.