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The Administrative Coordinator plays a vital role in supporting the employee onboarding process by managing the collection and organization of essential pre-employment documentation.
The Administrative Coordinator plays a vital role in supporting the employee onboarding process by managing the collection and organization of essential pre-employment documentation. This role ensures that all required documents for newly hired agent-level employees are properly compiled, reviewed, and submitted in full compliance with HR standards. The coordinator also liaises with internal and external parties to support orientation preparation, documentation processes, and other pre-hire requirements.
Key Responsibilities
Manage the end-to-end document collection and compliance process for new employees.
Follow established rules and procedures in ensuring full compliance of all new employees.
Coordinate with internal teams and external partners to support onboarding logistics, including orientation readiness, appointment scheduling, and facility setup.
Serve as the main contact for employment document follow-ups with new hires
Prepare and distribute employment contracts and related onboarding materials.
Maintain and update document tracking systems and checklists to ensure accurate, complete, and timely submission to HR.
Attend and support company events or documentation drives when required.
Ensure the proper filing and transfer of complete personnel files to the HR department.
Address questions from new hires regarding documents or contract terms in a timely and professional manner.
Prepare routine and ad-hoc reports as directed.
Perform other administrative duties as assigned.
Required Education & Experience
An Associate Degree in Business Administration, Human Resources, or a related field.
At least one (1) year's experience in an administrative support or document control related field.
Core Competencies and Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), OneDrive, and SharePoint.
Excellent organizational and time-management skills with attention to detail.
Strong written and verbal communication.
Ability to work independently and manage multiple tasks with follow-through.
Familiarity with document filing and compliance tracking procedures.
Strong record maintenance skills.
Excellent interpersonal skills and a customer-service orientation.
Problem-solving mindset with the ability to implement simple process improvements.
We accept MS Word, PDF and Rich Text Format. Maximum file size 2MB
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Administrative Coordinator
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