Administrative Assistant - Mall & Properties Department

The Administrative Assistant supports the Mall & Properties Department by handling communications, maintaining records, coordinating schedules, and assisting with daily operations to ensure smooth property and mall management functions.

Key Responsibilities

• All digital and physical filing
• Archiving
• Delivering of correspondence to Tenants
• Preparing of purchase orders and other approval documents for procurement of goods or services
• Preparing and issuing Tenant notices
• Following up with internal and external stakeholders
• Liaising with internal departments to meet deadlines, follow up on payments and rectify issues
• Taking departmental queries and forwarding to relevant personnel
• Facility checks
• Assisting in the preparation of weekly and monthly reports
• Liaising with Security team to ensure compliance by Tenants/ Service providers
• Assisting in informing Tenants and staff of any service disruptions
• Drafting responses to unanswered emails from Tenants
• Assisting in ensuring the general maintenance of the property
• Preparing packages to be delivered or collected by courier
• Facilitating of site visits with service providers
• Perform other duties as required

Qualifications & Skills

• Minimum of a High School Diploma; Associate’s or Bachelor’s degree in Business Administration, Management, or related field preferred.
• 1-3 years’ experience as an administrative assistant or in a similar role
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong communication and customer service skills
• Excellent organizational and documentation skills
• Attention to detail & problem-solving skills