Seeking a results-driven Accounts Receivable Collections Clerk to drive timely customer payments and optimize cash flow. You will perform essential AR tasks following standard procedures to ensure financial accuracy, strict compliance, and excellent customer relations.
Are you a results-driven professional with a knack for professional negotiation and a sharp eye for financial accuracy? We are seeking a proactive Accounts Receivable Collections Specialist to manage our customer portfolios and optimize our cash flow.
Proactive Debt Recovery: Research overdue balances and provide customers with necessary documentation (invoices, credit notes, etc.) to facilitate payment.
Strategic Outreach: Engage with customers via phone, written correspondence, and in-person visits where necessary to ensure the timely collection of outstanding invoices.
Account Integrity: Perform detailed reviews and reconciliations of customer accounts to ensure 100% balance accuracy.
Financial Processing: Accurately process payments and GCT certificates on a strict timeline.
Analysis & Reporting: Prepare monthly portfolio reports, collection projections, and ad-hoc analysis as requested by management.
Customer Care: Promptly resolve customer queries, ensuring a professional and positive relationship is maintained.
We are looking for a team player who embodies the following values:
Results-Oriented: Self-motivated with a drive to meet and exceed collection targets.
Analytical Thinker: Displays strong problem-solving skills and initiative in following through on action items.
Customer-Focused: Balanced approach—maintaining firm collection standards while providing excellent customer support.
Integrity: Conducts all business activities with the highest level of professionalism and ethical standards.
Growth Mindset: Subscribes to a culture of continuous learning and is willing to go "beyond the call of duty" to achieve team objectives.