Are you a results-driven professional with a knack for professional negotiation and a sharp eye for financial accuracy? We are seeking a proactive Accounts Receivable Collections Specialist to manage our customer portfolios and optimize our cash flow.

Core Responsibilities

• Proactive Debt Recovery: Research overdue balances and provide customers with necessary documentation (invoices, credit notes, etc.) to facilitate payment.

• Strategic Outreach: Engage with customers via phone, written correspondence, and in-person visits where necessary to ensure the timely collection of outstanding invoices.

• Account Integrity: Perform detailed reviews and reconciliations of customer accounts to ensure 100% balance accuracy.

• Financial Processing: Accurately process payments and GCT certificates on a strict timeline.

• Analysis & Reporting: Prepare monthly portfolio reports, collection projections, and ad-hoc analysis as requested by management.

• Customer Care: Promptly resolve customer queries, ensuring a professional and positive relationship is maintained.

The Ideal Candidate Profile

We are looking for a team player who embodies the following values:

• Results-Oriented: Self-motivated with a drive to meet and exceed collection targets.

• Analytical Thinker: Displays strong problem-solving skills and initiative in following through on action items.

• Customer-Focused: Balanced approach—maintaining firm collection standards while providing excellent customer support.

• Integrity: Conducts all business activities with the highest level of professionalism and ethical standards.

• Growth Mindset: Subscribes to a culture of continuous learning and is willing to go "beyond the call of duty" to achieve team objectives.