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Reservations Sales Specialist-MBJ

Responsible for selling Hotels worldwide to prospective customers by answering incoming calls, utilizing excellent communication, persuasive sales ability and world class customer service.

Reservations Sales Specialist-KIN

Responsible for selling Hotels worldwide to prospective customers by answering incoming calls, utilizing excellent communication, persuasive sales ability and world class customer service.

Workforce Management Analyst-Montego Bay

Responsible for monitoring the service level, occupancy, and calls handled of the phone operations departments.

Reservations Sales Supervisor-Montego Bay

Responsible for the day to day supervision, coaching and development of their team by providing them with instruction, guidance and motivation with the end results of maximizing performance and developing team members to position them for career advancement.

Reservations Sales Operations Manager-Montego Bay

Responsible for the overall sales and service performance of the reservations account and for continual coaching, development and performance management of the assigned Supervisors overseeing the Reservations Sales Specialists.

Customer Service Representative-MONTEGO BAY

The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.

Experienced Sales Agents-MONTEGO BAY

Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.

Quality Assurance Coordinator-Montego Bay

The Quality Assurance Coordinator is responsible for evaluating and monitoring the quality of service delivered by all Reservation and Customer Care sites.

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