The primary objective of this role is to proactively market, sell, and expand the footprint of the Approved Retirement Scheme (ARS), while strategically cross-selling other VMPM products and services.
The Customer Care Agent will handle Customer queries posed via telephone, live chat, email and other social media, as well as, make courtesy calls to persons seeking to access programmes and services which fall under the aegis of the Client Engagement Workforce Development facilities of the Agency.