Key Responsibilities

• Lead and manage all pastry production and bakery operations activities.

• Translate sales forecasts and catering orders into daily/weekly production plans.

• Adjust production schedules to accommodate urgent or short-notice orders.

• Ensure strict adherence to recipes, product specifications, and packaging standards

• Monitor and control food costs in line with approved budgets.

• Supervise product development, including new formulations, line extensions and  packaging improvements.

• Oversee pastry displays and cabinet layouts across retail locations.

• Ensure accurate production documentation and timely data entry.

• Maintain high sanitation standards, including routine and deep cleaning schedules.

• Ensure compliance with all food safety and regulatory requirements (Health, FSPID, BSJ, MLSS).

• Manage procurement of raw materials and packaging; oversee inventory and returns.

Qualifications & Experience

• Bachelor’s Degree in Business, Operations, Baking Technology, or a related field

• Minimum 3 years’ experience in a similar leadership role within a bakery or food manufacturing environment

• Formal training and hands-on expertise in baking technology, pastry making, and cake decorating

Skills & Competencies

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• High level of integrity and professionalism

• Strong organizational and time management skills

• Ability to multitask and perform under pressure

• Commercial awareness with a customer-focused mindset

• Creativity in pastry design and presentation

• In-depth knowledge of baking processes and product development