OVERVIEW

The Cementing Operations Manager is accountable and responsible for all employees, processes and assets required to execute preparatory, post, and on-site Cementing operations services to customers.

EDUCATION & EXPERIENCE

• BSc Engineering Degree or equivalent
• Minimum of five (5) CXC O’Level passes (including Math and English) AND Two (a) A Level passes
• At least ten (10) years’ experience in Cementing Operations as a Supervisor with full capacity and understanding of the responsibilities and accountabilities of the various job roles required to deliver processes and assets to the client.

ACCOUNTABILITY

The Operations Manager – Cementing is directly accountable to the Business Unit Manager – Cementing and works directly with the Cementing Technical Manager and the Base Manager/Design Centre Manager.

FUNCTIONS, DUTIES AND RESPONSIBILITIES

OPERATIONS

Processes

• Coordinates with the Technical Manager and the Chaguaramas Base/Cementing Design Centre Manager – Cementing to effectively plan and execute all cementing jobs.
• Liaises with relevant stakeholders to resolve customer complaints in a timely and efficient manner.
• Ensures all work is planned and executed in compliance with applicable laws, regulations, and client contract requirements.
• Establishes and conducts pre- and post-job meetings for Cementing Operations.
• Ensures all jobs are executed safely and efficiently, while maintaining good housekeeping practices.

 Assets

• Establishes and documents procedures for Cementing Operations, including pre-job, post-job, and maintenance of assets.
• Establishes and maintains an effective load-out process for scheduled work.
• Ensures compliance with TESL’s Asset Management System and enforces adherence among cementing staff.
• Ensures timely servicing and maintenance of tools and equipment, including packing and inventory of toolboxes.
• Supervises and verifies preventative maintenance on all units in collaboration with the Maintenance Department.

 Personnel

• Communicates and documents all job-related requirements to operations staff to ensure effective service delivery.
• Ensures all operations checklist paperwork is submitted for jobs executed.
• Ensures post-job meetings are conducted and documented, including lessons learnt and action tracking.
• Identifies competency, training, and assessment needs and collaborates with HR for execution.
• Monitors staff performance and objectives and initiates disciplinary action, in consultation with HR, where necessary.

Servicing/Marketing

• Visits clients/customers regularly to gain feedback on services provided.
• Ensures follow-up job analysis is conducted with clients to address issues and improve future job performance.

Finance

• Monitors and controls operating and personnel expenses within the Cementing Business Unit.
• Ensures tickets are prepared and submitted in accordance with company financial processes and procedures.
• Assists with tender preparation and the development of the Annual Business Plan, ensuring acceptable returns and consideration of market trends.