Job Summary

The Warehouse Attendant is responsible for performing a full range of warehouse functions including receiving, inspection, storage, inventory management, order picking, packing, staging, dispatching, and maintaining warehouse cleanliness and safety. This role plays a critical part in ensuring accurate stock levels, timely order fulfillment, and compliance with company and regulatory standards. The Warehouse Attendant must operate with a high level of accuracy, follow Standard Operating Procedures (SOPs), and support continuous improvement of warehouse processes

Essential Duties and Responsibility

1. Receiving & Inbound Goods

• Unload inbound shipments using appropriate equipment (e.g., pallet jack, forklift where certified).
• Inspect incoming goods for quantity, quality, damage, and accuracy against purchase orders/delivery notes.
• Report discrepancies or damages immediately to the Warehouse Supervisor.
• Complete receiving documentation and update the inventory system as required.
• Label, sort, and store items in their designated warehouse locations following FIFO.
• Ensure all received goods are safely and neatly staged and organized.
• Maintain cleanliness and organization of the receiving area.
• Open and offload bales, crates, and other containers.
• Record amounts of materials or items received or distributed.
• Load and Offload trucks.
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2. Picking, Packing & Order Preparation

• Accurately pick items according to pick lists, sales orders, or work orders.
• Verify product codes, quantities, and batch numbers before picking and packing.
• Pack goods securely to prevent damage during transit and affix correct labels.
• Stage completed orders in designated dispatch areas for final checks.
• Marking materials with identifying information.
• Weigh or count items for distribution within warehouse to ensure conformance to company standards.
• Arrange stocks and or parts in specified sequence for picking by other workers.
• Pick specific goods according to picking slips information.
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3. Dispatching & Outbound Goods

• Prepare and load outbound shipments based on delivery schedules and dispatch instructions.
• Verify outbound goods against delivery notes, invoices, or shipping manifests.
• Ensure all dispatch documentation is properly completed and submitted.
• Maintain cleanliness and organization of the dispatch area.
• Load and Offload trucks.
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4. Inventory Management

• Assist with cycle counts, stock takes, and inventory audits.
• Help maintain accurate stock levels through proper handling and documentation.
• Notify supervisors of low stock, fast-moving items, and any irregularities.

5. Warehouse Operations & Safety

• Maintain a clean, organized, and safe working environment.
• Follow all company safety policies and SOPs
• Operate warehouse equipment safely and report any malfunctions.
• Support continuous improvement initiatives to enhance warehouse efficiency.
• Any other related duties assigned by Management.

QUALIFICATIONS

• High school diploma or equivalent.
• 1–2 years’ experience in warehouse, logistics, or inventory handling (preferred).
• Basic computer skills (inventory systems experience is an asset).
• Strong attention to detail and accuracy.

• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Verbal and written ability
• Must have Mathematical Skills – ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must have reasoning ability.

• Good teamwork.
• Forklift certification (will be an asset).

WORK CONDITIONS

• Warehouse setting with moderate to heavy lifting (up to 50lbs)
• May require shift work, overtime, or weekend duties depending on operational needs.
• Exposure to noise, dust, and varying temperatures.

Dimensions and Scope of Role

• Operates within the framework of the Policies and Procedures of the Company.
• Operates within the framework to the job functions as may be required.
• Operated within the framework of the Employee Manual.