Job Title : Warehouse Manager

Job Responsibilities:

Warehouse Operations Management:

• Oversee daily warehouse operations, including receiving, storage, picking, packing, offloading containers and shipping of goods.

• Coordinate and supervise the activities of warehouse staff to ensure smooth and efficient workflow.

• Develop and implement efficient warehouse processes, optimizing layout and workflows for improved productivity.

• Enforce bin management and storage protocols to ensure proper stock placement and layout efficiency.

• Manage and support warehouse staff, including drivers and pickers, ensuring optimal productivity.

• Work closely with purchasing to manage inventory control to ensure accurate stock levels and prevent discrepancies or stockouts.

Delivery & routing Management:

• Plan and coordinate daily delivery schedules and routing based on volume, geography, and efficiency.

• Supervise driver and assistants, ensuring all orders are correctly loaded, checked and signed off.

• Conduct daily vehicle inspections, report and track maintenance issues, and ensure adherence to the preventative maintenance schedule.

• Investigate and report any delivery failures, damages, or exceptions, and support resolution where necessary.

Inventory Management:

• Maintain accurate inventory records and conduct regular cycle counts and blind counts to reconcile with system data. • Oversee stock replenishment, order picking, and shipping to meet production and delivery schedules.

• Implement and monitor inventory tracking systems to ensure the accuracy of stock levels and movements.

• Conduct and sign off on all inbound receiving processes, verifying quantities against packing list and internal transfer documents.

• Ensure damaged or returned goods are immediately quarantined and documented.

• Report any receiving and transfer discrepancies within required timelines.

Staff Supervision & Development:

• Supervise all warehouse shift staff and provide hands – on direction during peak periods.

• Train and manage warehouse personnel to ensure high levels of productivity and adherence to safety guidelines.

• Prepare daily tasks assignments and ensure proper shift coverage, including weekends.

• Enforce safety protocols related to lifting, forklift operation. PPE use and equipment handling.

• Support onboarding, on the job training and coaching warehouse and drivers team members.

• Foster a team-oriented environment, promoting collaboration and continuous improvement.

• Escalate disciplinary matters to HR or the Office Manager as needed.

Health, Safety, and Compliance:

• Ensure compliance with company safety protocols and local regulations

• Ensure warehouse standards of cleanliness, visual order, safety and security are consistently upheld.

• Conduct regular safety audits, reporting and addressing any hazards or safety issues promptly.

• Implement best practices for handling materials, hazardous substances, and operating warehouse equipment safely.

Equipment and Maintenance Management:

• Coordinate with the maintenance team to ensure the warehouse equipment, such as forklifts, pallet jacks, etc, are repaired in a timely manner.

• Ensure all warehouse equipment is in good working condition and report any malfunctions for timely repair.

Reporting and Communication:

• Maintain and report key performance metrics (KPIs) related to inventory accuracy, order fulfillment, shipping, and receiving efficiency.

• Communicate regularly with other departments (e.g., production, purchasing, customer service) to ensure the timely availability of materials and products.

• Prepare and present reports to senior management regarding warehouse performance and challenges. 8. Continuous Improvement:

• Analyze warehouse processes and suggest improvements to increase efficiency, reduce costs, and improve quality.

• Stay up-to-date with the latest industry trends and warehouse management technologies.

Qualifications:

• Bachelor’s degree in logistics, supply chain management, business administration, or related field (preferred).

• Proven experience (5+ years) in warehouse management, ideally within a manufacturing environment.

• Strong knowledge of inventory management software and systems (SAP).

• Excellent leadership, organizational, and problem-solving skills.

• Ability to work under pressure and manage multiple priorities.

• Strong communication and interpersonal skills.

• In-depth understanding of safety regulations and best practices.

• Forklift certification or willingness to obtain (if required).