If you have already applied, there is no need to reapply. We are currently reviewing the applications received. This advertisement is intended to broaden the candidate pool.
A custom manufacturing company is seeking an experienced Operations Manager to lead its production and installation operations.
Key Responsibilities
The successful candidate will be responsible for end-to-end operational excellence across production, installation, and customer delivery:
- Supervise daily sign production and installation scheduling to ensure efficient workflow from order intake to final delivery
- Allocate resources, manage fabrication schedules, and ensure projects are delivered on time and to specification
- Recruit, train, coach, and lead production and installation teams, setting performance targets and building a high-performance culture
- Implement best-practice operational systems to reduce waste, improve quality, and increase efficiency
- Manage complex signage and outdoor advertising projects, including timelines, permits, logistics, and installations
- Ensure strict quality control, safety compliance, and adherence to local regulatory requirements
- Oversee operational budgets, control costs, and analyze financial data to support profitability
- Act as the primary liaison between operations and clients, resolving issues and ensuring high customer satisfaction
Qualifications, Experience and Competencies
- Bachelor’s Degree in Operations Management, Engineering, Business Administration, Production Management, or a related field
- Minimum of 5 years’ experience in operations, manufacturing, print, signage, or a similar technical environment
- At least 3 years’ experience in a management or leadership role
- Strong operational leadership with proven experience managing and developing multi-disciplinary production and installation teams
- Demonstrated ability to manage high-volume production environments and field-based installation operations
- Solid project management capability, with the ability to plan, coordinate, and deliver multiple concurrent jobs on time and within budget
- Sound financial acumen, including cost control, budgeting, and profitability management
- Strong communication and client-management skills, with the ability to build credibility and resolve issues professionally
- Ability to drive continuous improvement, implement best practices, and lead change in a fast-paced, high-growth environment