MAJOR DUTIES & RESPONSIBILITIES:

• Installing, configuring and maintaining computers, network systems and other related infrastructure devices to ensure maximum up time.
• Liaising with the Help Desk to resolve end user service requests to provide service in keeping with stipulated standards.
• Liaising with support organisation and service providers to ensure a high level of service.
• Maintaining installation and configuration documentation for all client application and systems.
• Providing support on major project initiatives that require network infrastructure involvement.

QUALIFICATIONS, EXPERIENCE & SKILLS:

• A first degree in Computer Science or its equivalent.
• Technical Certification such as CompTIA A+, Network+ or its equivalent

• At least two (2) years’ working experience in the areas of data communication protocols and topologies used with PCs and small multi-users systems.
• Working Knowledge of all Windows Operating Systems, UNIX, Internet concepts and technologies and industry de-facto standard communication protocols e.g. TCP/IP
• Experience in the installation and maintenance of operating systems software for multi-users computer systems
• Ability to correctly diagnose and resolve computer systems problems (client server environment)
• Must be the holder of a valid driver’s licence
• Meticulous, service oriented, flexible, honest, security conscious

• In-depth knowledge of computer hardware, software and networking.

Applications should be submitted to:

Senior Manager – HR & Records Management

Guardian Life Limited

12 Trafalgar Road, Kingston 5

Deadline for submission of application – Monday, March 2, 2026

Guardian Life Limited appreciates all applications; however, only shortlisted candidates will be contacted.