Purpose of the Role
To provide in-store agronomic expertise, technical support, and customer guidance in alignment with the division’s business strategy. The In-Store Agronomist will support customers with product recommendations, promote best agricultural practices, strengthen customer relationships, and drive sales growth through technical knowledge and service excellence.
Principal Responsibilities
- Provide professional agronomic advice and product recommendations to farmers and walk-in customers.
- Support sales staff with technical knowledge on crop protection products, fertilizers, seeds, and other agricultural inputs.
- Conduct in-store and on-site product demonstrations and offer guidance on proper product usage and stewardship.
- Assist customers in diagnosing crop problems and recommending appropriate solutions.
- Promote good agricultural practices and ensure responsible product stewardship.
- Support store merchandising, product displays, and promotional campaigns.
- Prepare and distribute technical materials such as product guides, fact sheets, and usage recommendations.
- Monitor customer feedback, market trends, and competitor activity, and provide insights to management.
- Build and maintain strong relationships with customers to encourage repeat business and customer loyalty.
Key Competencies
- Strong interpersonal and customer service skills.
- Excellent verbal and written communication skills.
- Sales-oriented with the ability to influence and advise customers.
- High level of initiative, integrity, and professionalism.
- Strong organizational and time management skills.
- Team-oriented with a results-driven mindset.
- Problem-solving and analytical skills related to crop production.
Minimum Education & Experience
- Certifications in Agriculture or in Natural Sciences.
- Proficiency in Microsoft Office applications.
- Minimum of two (2) years’ experience in Agronomy, agricultural retail, or a related field (preferred).
- Experience in customer-facing or sales support roles will be an advantage.