Core Functions

Process Audits and Inspections

• Conduct and document internal audits of processes and procedures to ensure adherence to safety, quality standards, and SOP protocols; record audit findings thoroughly, capturing conformances and non-conformances identified during inspections, as well as any corresponding corrective actions.
• Perform regular and thorough inspections of plant operations to ensure adherence to GMP standards.
• Identify deviations or potential risks in production processes, cleanliness, documentation and employee compliance.
• Ensure all relevant areas of the plant, including equipment, personnel and procedures, meet regulatory and established company standards.

Documentation maintenance, review & traceability

• Responsible for maintaining and managing the quality documentation system to ensure compliance with industry standards and regulatory requirements.
• Review, maintain and ensure the traceability of quality documents related to manufacturing processes, product specifications, audits and corrective actions.
• Collaborate with other departments to ensure SOP’s and other quality documents reflect current practices and standards.

Customer Complaints

• Investigate all customer complaints in a timely manner, identifying root causes and recommend appropriate solutions, so as to maintain customer satisfaction

Training and Continuous Improvement

• Implement and assist in training production staff on quality control procedures, product specifications, and GMP guidelines.
• Provide feedback and suggestions to improve quality control processes and systems.
• Assist in the development of new product quality standards and procedures.

Production Sampling and Testing:

• Perform physical, chemical and microbiological tests on product samples to verify quality, safety and compliance with established specifications.
• Assist with testing and inspection of raw materials, packaging materials, and products to ensure the safety and quality of finished products.

Minimum Requirement:  Education, Knowledge, Skills and Abilities

• Bachelor’s Degree in Food Science, Microbiology, Public Health, Production and Operations Management, Food Processing or its equivalent.
• Minimum of three (3) years’ experience in a similar position within a food manufacturing company/facility.
• Expert knowledge of food safety regulations, standards and protocols such as GMP, HACCP, FSSC and FDA.
• Excellent analytical, interpersonal, communication and time management skills.
• Knowledge of computer applications and systems.
• Experience in a bakery would be an asset.
• Valid Food Handlers’ Permit.
• Highly professional, ethical and of integrity.
• Required to work on shifts, weekends and public holidays, to meet operational demands.

We thank you for your interest, however, only short-listed candidates will receive a response.