The Role

Reporting to the Head of Operations, the role is responsible for developing and executing comprehensive communication strategies that enhance the organization’s reputation and drive internal and external engagement.  Overseeing internal communications, ensuring alignment across teams and executives, and managing the creation of corporate content. Managing media and external relations to improve brand image and boost public perception and profile.Key duties include:

• Lead the build out of an organizational communications infrastructure to contemplate, manage and address in a holistic way, effective communications for a corporate orgaisation.
• Lead and develop strategies to boost public engagement on all platforms (traditional, non-traditional and social media).
• Use data-driven insights to manage multiple projects and building the corporate brand.
• Develop, implement, and measure integrated communication plans that align with the company’s strategic goals.
• Act as and/or prepare primary spokespersons and manage relationships with key media, stakeholders, and regulatory bodies.
• Develop and execute crisis communications plans to manage risk and maintain an annual workforce plan.
• Direct crisis communication initiatives, providing prompt and strategic responses to minimize risk and uphold the company’s public image.
• Manage a team, and conduct talent reviews to identify high-potential staff, critical roles, and bench strength; build and maintain succession plans.
• Develop and refine internal and external communications to ensure alignment with the company’s values and goals.
• Oversee media relations, acting as the principal liaison for journalists and external media representatives.
• Promote business objectives by engaging key stakeholders and maintaining transparent, proactive communication with all relevant audiences.
• Review and align departmental plans with organizational strategic initiatives.

Preferred Profile

• Master's degree in Communications, Marketing or Public Relations.
• At least 10 years related experience in corporate communication with a minimum of 7 years management experience.
• Exceptional written and oral communication skills in English.
• Proven experience in media relations, brand building, and crisis management.
• Strong understanding of the Jamaican media landscape and financial industry.

If you are influential in the trajectory of pioneering the organisation committed to excellence and innovation, please send your resume along with a cover letter detailing your experience by March 6, 2026.

Please note only shortlisted candidates will be contacted.