COOP’S CORPORATION LIMITED

JOB DESCRIPTION – Business Development, Growth and Strategy Manager (Group)

Role purpose

Drive profitable growth across all sub-companies by leading strategic planning, building a structured opportunity pipeline, securing partnerships and corporate accounts, and coordinating execution of growth initiatives with Operations, Marketing, and Finance.

Primary growth focus (2026 onward): expand Coop’s Car Care locations across Trinidad (2026 target: 6 new locations).

Key responsibilities

Growth strategy and planning

• Build annual growth plans and quarterly execution roadmaps aligned to COO priorities.
• Identify and size opportunities across Car Care (fleet/corporate accounts), Services (service contracts), Trading (B2B supply accounts) and Grab & Go (as applicable).
• Develop business cases (ROI, resourcing, risk) for expansion, new services, and partnerships.
• Own a structured pipeline from lead to close; maintain clear stages, probabilities, and expected revenue/margin.
• Lead proposal development, negotiation, closing, and onboarding coordination with Operations.
• Establish account management rhythms for key corporate customers and partners.
• Build and manage partnerships with landlords, corporate employers, fleet managers, suppliers, and community organizations.
• Negotiate commercial terms that protect margin, reduce risk, and ensure operational feasibility.
• Track performance of initiatives against targets; adjust strategy, pricing, and execution plans based on results.
• Create repeatable playbooks for acquiring, onboarding, and retaining corporate and B2B customers.

Pipeline and deal execution

• Own a structured pipeline from lead to close; maintain clear stages, probabilities, and expected revenue/margin.
• Lead proposal development, negotiation, closing, and onboarding coordination with Operations.
• Establish account management rhythms for key corporate customers and partners.

Partnerships and strategic alliances

• Build and manage partnerships with landlords, corporate employers, fleet managers, suppliers, and community organizations.
• Negotiate commercial terms that protect margin, reduce risk, and ensure operational feasibility.

Measurement and optimization

• Track performance of initiatives against targets; adjust strategy, pricing, and execution plans based on results.
• Create repeatable playbooks for acquiring, onboarding, and retaining corporate and B2B customers.

Expansion & New Locations (Coop’s Car Care)

Lead the end-to-end growth program to deliver the 2026 target for new Coop’s Car Care locations across Trinidad, and build a repeatable expansion engine to increase openings annually thereafter.

• Develop and maintain the multi-year expansion roadmap (regions, site count targets, sequencing, resource plan).
• Own site sourcing and evaluation: vehicle flow/visibility, access/egress, competition mapping, utilities readiness, and landlord feasibility.
• Build location-level business cases with Finance (capex/opex, ramp-up forecast, payback/ROI, sensitivities) and present for approval to COO/CEO.
• Lead commercial negotiations for new sites (LOIs, leases, landlord contributions, fit-out terms) in coordination with Risk/Legal.
• Create and manage a standardized new-site launch playbook and stage-gates (site approval → lease → design → fit-out → hiring → training → launch).
• Coordinate cross-functional delivery with Operations, HR, IT, Marketing and suppliers to ensure on-time, on-budget openings.
• Post-launch: track performance vs ramp plan for the first 90 days; drive corrective actions (pricing, staffing, marketing, process) to hit targets.
• Value of deals closed and margin contribution.
• Pipeline health (coverage, velocity, conversion rates).
• Successful launches delivered on time and within budget.
• Customer retention and repeat business in corporate/B2B segments.
• New sites opened vs target (2026: 6 locations) and annual growth in openings thereafter.
• Qualified site pipeline health (shortlisted sites, deals in negotiation, signed leases).
• On-time launch delivery (milestone adherence) and variance to approved capex budget.
• New-site performance vs ramp targets (customer volume, revenue, margin) at 30/60/90 days.
• ROI/payback tracking vs approved business case.

Qualifications and experience

• Degree in Business, Marketing, Management, or related field.
• 5+ years in business development/growth/strategy roles; proven ability to close deals.
• Strong business case development and financial literacy.
• Experience selling services and/or B2B products is an advantage.
• Commercial judgement and negotiation strength.
• Structured thinking and project execution discipline.
• Clear written and verbal communication; strong presentation skills.
• Relationship building with internal and external stakeholders.
• Bias for action with accountability to results.

Core competencies 

• Commercial judgement and negotiation strength.
• Structured thinking and project execution discipline.
• Clear written and verbal communication; strong presentation skills.
• Relationship building with internal and external stakeholders.
• Bias for action with accountability to results.

Note: This job description may be updated to reflect changes in business needs, systems, or structure.