Join the winning team where your talent is rewarded.
Location: Onsite – Montego Bay
Hours: Flexible to work any assigned shift (Mon–Fri 8 AM – 10 PM |
Walk-In Interviews Accepted!!!
Check out our social media pages:-
Who We’re Looking For
Driven Customer-focused professionals ready to shine. You’re a fit if you:
- Have customer service experience.
- Bring sales or retention experience.
- Bonus points if you have financial services or fintech experience.
- Possess strong problem-solving skills.
- Communicate clearly, build rapport, and thrive in a fast-paced environment.
What You’ll Do
As a Customer Service Rockstar, you’ll support clients who are on a journey to become debt-free. You’ll:
- Build trust and deliver outstanding service.
- Handle inbound calls with empathy and professionalism.
- Guide customers through their questions and concerns.
- Help them stay on track toward financial stability.
Requirements:-
- A minimum of 3 CXC subjects including English is required with a minimum of 6 months call center experience.
- No CXC a minimum of 6 months - 1 year Call Center experience is needed in Customer Service E-mail.
- Have strong written communication skills and could create a friendly rapport with the customer via email.
- Resolves problems on the first contact, and with a minimum of transfers.
- Candidate must be computer literate.
- Candidates must possess a Valid ID, TRN, and NIS.
- Candidate must be 18 years or older to be considered.
- HEART/NTA Customer Service Certificate is accepted.
- Problem solving skills- ability to access and research multiple sources of data.
- Must have Sales & Retention & Customer Service experience
- Effective analytical problem-solving, and decision-making skills
- Effective organizational skills ability to access and research multiple sources of data.
- Must be able to type 25 WPM
- Ability to multitask and work under pressure.
- Strong attention to detail and critical thinking skills.
- Able to effectively resolve problems and be efficient in a fast paced environment.
- Able to work in a team oriented environment.
Whatsapp your full name, contact number to register for an interview after completing the application to 876-318-1326.
Please take the following documents to the interview:-
2 Passport size picture
Updated Resume
NIS, TRN, ID
NCB or Scotia Banking details
Certificates and Qualifications
We are located at:-
1 Mangrove Way, Freezone, Freeport,
Montego Bay, St. James, Jamaica