JOB SUMMARY:

The Cashier is responsible for delivering exceptional customer service to both internal and external customer while providing direct transaction services to customers, maintaining accuracy, integrity and ensure cashier policies and procedures are followed.

• Courteously receive all customers and visitors
• Process daily monetary transactions from customers including cash, credit, cheque and debit cards payments.
• Calculate and issue accurate change due, receipts and refunds.
• Reconciles transactions on a daily basis, i.e. cash with sales receipts.
• Prepare bank lodgments and update the system on a daily basis.
• Maintains organized file records
• Prepare and disseminate reports to Supervisor within set periods.
• Preparing, posting and filing daily cash reports by counting and money in cash drawers at the beginning and the end of shifts to ensure the amounts are correct and that there is adequate change.
• Assists with other assignments in the department when requested
• Ensure processed transactions are compliant with company and government regulations.
• Expeditiously resolve account issues, communicate with all relevant departments and managers to resolve problems.
• Prepare and process credit notes for customer accounts.

Occupational Health and Safety

• Report workplace hazards to responsible personnel
• Collaborate with responsible personnel to ensure your safety hazards that have been reported are resolved swiftly eliminate threats to mitigate against unsafe working conditions for you and team members.

REQUIRED EDUCATION, EXPERIENCE AND COMPETENCIES

Education and Experience         

• Associate Degree in Business Administration or related field
• A minimum of two (2) years’ experience

 Competencies

• Excellent computation skills
• Excellent initiative, time management, organizational and multi-tasking skills
• Outstanding attitude with written, oral communication and interpersonal abilities
• A team player who is dependable, efficient, flexible with a customer-oriented approach
• Strong analytical skills and data-driven thinking
• Must possess the ability to positively engage with staff and external associates.
• Quality focus and commitment to excellent customer service.
• Confidential and methodical and keen attention to details in problem solving.
• Use of information technology and communication technology.
• Strong computer skills and proficiency in MS Office and Google suite