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Receptionist

Key Responsibilities

To welcome all visitors to the Company and direct them to the appropriate Manager/Supervisor.
To receive all incoming calls and route to the appropriate parties.
To record messages from visitors and callers and distribute accordingly.
To be responsible for booking and recording of all requests for the use of the Company’s Conference Room.
To ensure that the Conference Room is maintained in a neat and orderly manner and is in a condition to host meetings.
To contact suppliers when cheques are ready.
To contact internal departments when COD cheques are ready..
To issue cheques on presentation of appropriate Company ID or necessary authorisation.
To dispatch customers’ statements as required.
To contact customers regarding approvals for donations and to follow up on realted donation issues.
To assist with filing in the Accounts or any other department after approval from her supervisor.
To receive all incoming mail and route accordingly.

Key Requirements

At least one year’s experience as Receptionist/Telephone Operator.

Computer literate.

Good customer service skills.

Strong sense of integrity, fair play and confidentiality.

Good interpersonal relationship with all levels of staff and customers.

Ability to pay attention to details and good follow-up skills.

Good knowledge of Company’s product range

Good written and oral communications.

Ability to use initiative.

Applications accompanied by resumes are to be submitted to the Human Resources Department no later than February 11, 2026.

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Q-1

How many years of experience do you have working as a receptionist or in a front-desk role?

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Are you comfortable answering and directing phone calls?

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How proficient are you in using Microsoft Office (Word, Excel, Outlook) or similar software?

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